Touch screen responds slowly or improperly

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds and release. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings → Privacy → Factory data reset → Reset phone

→Delete all.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

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GT-S6802TIZSER, GT-S6802HKACOA, GT-S6802CWAORX, GT-S6802CWAVVT, GT-S6802ZIASER specifications

The Samsung GT-S6802, also known as the Samsung Galaxy Ace Duos, is a dual-SIM smartphone that was launched in 2012. It offers a balance between functionality and affordability, making it a popular choice for users seeking versatility in connectivity. The device made waves in the mid-range market, catering to those who needed both work and personal lines without the hassle of carrying multiple devices.

One of the standout features of the GT-S6802 is its dual-SIM capability, supporting both GSM and WCDMA networks. This allows users to manage two different phone numbers, making it particularly useful for those who travel frequently or maintain separate lines for business and personal use. The seamless switching between SIM cards ensures that users can stay connected without compromising on convenience.

The Samsung GT-S6802 is equipped with a 3.5-inch TFT display, featuring a resolution of 320 x 480 pixels. While this may seem modest by today’s standards, it provides adequate clarity and color reproduction for everyday tasks such as calling, texting, and browsing the web. The device is powered by a 1 GHz single-core processor, which, paired with 512 MB of RAM, enables smooth operation for basic applications and tasks.

In terms of storage, the GT-S6802 offers 4 GB of internal memory, expandable up to 32 GB via a microSD card. This allows users to store photos, music, and applications without worrying about running out of space. The 5-megapixel rear camera captures decent quality images and video, providing a reliable option for photography on the go. The absence of a front-facing camera may be noted, but it reflects the device's position in the budget segment.

Running on Android 2.3 Gingerbread, the phone provides access to a wide range of applications through the Google Play Store, giving users the ability to customize their devices extensively. Although the device may not support the latest apps due to its older operating system, it remains functional for essential tasks.

The GT-S6802 also boasts a 1500 mAh battery, which offers a respectable battery life for day-to-day use, allowing users to stay connected throughout the day without frequent recharging. Overall, the Samsung GT-S6802HKAXEF is a practical option for users looking for dual-SIM capabilities in a compact and affordable package. Its combination of basic features, expandability, and reliable performance make it a smart choice for many.