Samsung GT-S7562UWAAFR, GT-S7562UWAJED, GT-S7562UWAKSA, GT-S7562UWAPAK, GT-S7562UWATHR, GT-S7562UWAXSG, GT-S7562ZKAAFR, GT-S7562ZKAJED, GT-S7562ZKAKSA, GT-S7562ZKAXSG A connection is not established when you connect the device to a computer

A connection is not established when you connect the device to a computer

●● Ensure that the USB cable you are using is compatible with your device.

●● Ensure that you have the proper drivers installed and updated on your computer.

●● If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

●● Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed on your computer.

Troubleshooting

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Contents

Page Using this manual Read me first Page Instructional icons Copyright Trademarks Contents Entertainment Personal information Web and GPS-basedservices Connectivity Tools Settings Page Assembling Unpack Device layout ››Front view ››Rear view Keys Insert the SIM or USIM card and the battery Page Charge the battery ››Charge with a travel adapter Page ››Charge with a USB cable ››Reduce the battery consumption Insert a memory card (optional) Page ››Remove a memory card ››Format a memory card Getting started Turn on or off your device Use the touch screen Tap Tap and hold Drag Double-tap Flick Pinch Lock or unlock the touch screen and the keys Get to know the Home screen ››Indicator icons ››Use the notifications panel ››Move an item on the Home screen ››Remove an item from the Home screen ››Customise the quick access panel ››Use widgets Access applications ››Organise applications ››Uninstall an application ››Access recently-usedapplications Launch multiple applications ››Manage applications Customise your device ››Change the display language ››Turn on or off the touch tones ››Adjust the device’s volume ››Change your call ringtone ››Switch to Silent mode ››Select a wallpaper for the Home screen ››Change the display font ››Adjust the brightness of the display ››Lock your device ››Lock your SIM or USIM card ››Activate the Find my mobile feature Switch SIM or USIM cards ››Activate the SIM or USIM card ››Change the names and icons of the SIM or USIM cards ››Change the SIM or USIM card settings Enter text ››Change the text input method ››Enter text using the Samsung keypad ››Copy and paste text Communication Calling ››Make a call ››Answer a call ››Reject a call ››Make an international call ››Use a headset ››Use options during a voice call ››Use options during a video call ››View and dial a missed call ››Set auto rejection ››Activate Fixed Dialling Number (FDN) mode ››Set call diverting ››Set call barring ››Set call waiting ››View a call or message log ››Customise call settings Page Page Messages ››Send a text message ››Send a multimedia message ››View a text or multimedia message ››Listen to a voicemail message Google Mail ››Send an email message ››View an email message Email ››Set up an email account Manual setup Page Talk ››Set your status ››Add a contact to your friend list ››Start a conversation ChatON Messenger Google+ Entertainment Camera ››Take a photo Page Start slideshow Delete Copy to clipboard Rotate left Rotate right ››Change the shooting mode ››Customise camera settings Page ››Record a video Page ››Customise camcorder settings ››Edit the shortcut icons Video Player ››Play a video ››Customise video player settings Gallery ››View an image Page Music Player ››Add music files to your device ››Play music Page ››Create a playlist ››Customise music player settings FM Radio ››Listen to the FM radio ››Record a song from the FM radio ››Save radio stations automatically ››Add a radio station to the favourites list ››Customise FM radio settings Personal information Contacts ››Create a contact ››Find a contact ››Set a speed dial number ››Create your namecard ››Create a group of contacts ››Copy a contact ››Import or export a contact S Planner ››Create an event or task ››Change the view mode ››View an event or task ››Stop an event or task alarm Memo ››Create a memo ››View memos Voice Recorder Record a voice memo Play a voice memo ››Customise voice recorder settings Internet ››Browse a webpage New window Add bookmark Add shortcut to home screen Share page Find on page ››Search for information by voice ››Bookmark your favourite webpage ››Download a file from the Internet ››View your recent history Game Hub Latitude Maps ››Search for a location ››Get directions to a specific destination Navigation Local Play Store ››Download an application Samsung Apps YouTube Page ››Upload a video Connectivity USB connections ››Connect with Samsung Kies ››Connect with Windows Media Player ››Connect as a media device ››Connect as a camera device Page Page Page Wi-FiDirect ››Connect your device to another device ››Send data via Wi-Fi ››Receive data via Wi-Fi Mobile network sharing ››Share your device’s mobile network via Wi-Fi ››Share your device’s mobile network via USB ››Share your device’s mobile network via Bluetooth Page Page GPS ››Activate location services VPN connections ››Set up a VPN profile ››Connect to a private network Tools Calculator ››Perform a calculation ››View the calculation history Clock ››Stop an alarm ››Create a world clock ››Use the stopwatch ››Use the countdown timer ››Use the desk clock Downloads My Files ››Supported file formats ››View a file Search SIM Toolkit Settings Access the setting options Data usage More settings ››Flight mode ››Mobile networks ››Tethering and portable hotspot ››Wi-FiDirect SIM card manager Sound Display Wallpaper Storage Battery Applications manager Accounts and sync Location services Security Shortcuts Dual clock Owner information Encrypt device Encrypt external SD card: Add account ●● Set up SIM card lock: Change SIM PIN ●● Make passwords visible: Set to show your passwords as you enter them Unknown sources Language and input ››Language ››Default ››Google voice typing ››Samsung keyboard ››Voice search ››Text-to-speechoutput ››Pointer speed Back up and reset Date and time Accessibility Developer options About device Troubleshooting The touch screen responds slowly or improperly Your device freezes or has fatal errors Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Audio quality is poor When dialling from contacts, the call is not connected The device beeps and the battery icon is empty The battery does not charge properly or the device turns off Your device is hot if touched Error messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Index Page Page To install Samsung Kies (PC Sync)

Samsung GT-S7562 A connection is not established when you connect the device to a computer

Models: GT-S7562UWAAFR GT-S7562UWAJED GT-S7562UWAKSA GT-S7562UWAPAK GT-S7562UWATHR GT-S7562UWAXSG GT-S7562ZKAAFR GT-S7562ZKAJED GT-S7562ZKAKSA GT-S7562ZKAXSG