Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

34 English

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Samsung HT-C330/XSS, HT-C330/XEF, HT-C330/MEA, HT-C330/AFR manual Other Information, Symptom Check/Remedy, Troubleshooting
Page 33 Page 35

HT-C330/LAG, HT-C330/MEA, HT-C330/SAM, HT-C330/XEF, HT-C330/SAH specifications

The Samsung HT-C330 system is a versatile home theater solution designed to enhance your audio and visual experience at home. With models such as HT-C330/XEF and HT-C330/MEA, Samsung has managed to blend technology with innovative design to create a product that caters to the needs of entertainment enthusiasts.

One of the standout features of the HT-C330 system is its 5.1 channel surround sound capabilities. This configuration delivers an immersive audio experience, allowing users to enjoy their favorite movies, music, and games as if they were in a theater. The dedicated subwoofer adds depth to sound effects, making every explosion and subtle nuance come to life, creating a fuller and richer audio experience.

The HT-C330 boasts a powerful DVD player equipped with various playback options. It supports a range of formats, including DVD, CD, and MP3, offering flexibility for users to enjoy their media library. Additionally, it provides playback for DivX files, which is particularly beneficial for those who prefer watching videos downloaded from the internet.

Connectivity options are plentiful with the HT-C330, ensuring users can easily integrate it with their existing devices. The system includes HDMI outputs for high-definition video and audio transmission, along with USB ports to allow direct playback from USB flash drives. The inclusion of an FM tuner is another highlight, letting users enjoy their favorite radio stations without the need for additional equipment.

In terms of design, the HT-C330 is crafted to complement modern home interiors. It features a sleek and compact form factor, making it easy to place in various settings. The system's simple and intuitive controls ensure that users can navigate through settings and features without difficulty.

The HT-C330 also incorporates enhanced audio technologies, such as Dolby Digital and DTS decoding, which further elevate the listening experience. These technologies create dynamic sound fields, allowing sound to move in a three-dimensional space for more engaging audio.

Overall, the Samsung HT-C330/XEF and HT-C330/MEA represent an excellent choice for those looking to build a home theater system without compromising on quality or features. The combination of surround sound capabilities, versatile playback options, and modern design makes it a significant addition to any entertainment setup. Whether watching movies or enjoying music, the Samsung HT-C330 series promises to deliver superior sound quality and an engaging experience.
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