Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG.

Symptom

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

06 Other information

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Samsung HT-C5500 user manual Other information, Troubleshooting
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HT-C5500 specifications

The Samsung AH68-02258S is an essential component designed for the HT-C5500 home theatre system, offering a blend of advanced features and technologies that enhance the audio-visual experience. Known for its robust design and reliable performance, this part emphasizes Samsung's commitment to quality in home entertainment.

One of the standout features of the AH68-02258S is its compatibility with the HT-C5500 system, which is designed to provide powerful surround sound. The system features a 5.1 channel configuration, delivering immersive audio that brings movies, music, and games to life. The integration of the AH68-02258S ensures that users experience high fidelity sound that can fill a room, enhancing the overall entertainment experience.

The HT-C5500 is equipped with various audio decoding technologies including Dolby Digital and DTS, which are supported by the AH68-02258S. These technologies allow for a rich sound landscape, making it easy for listeners to distinguish individual instruments and dialogues even in the most intricate scenes. Additionally, the system supports multiple audio formats, ensuring versatility in playback.

From a connectivity perspective, the AH68-02258S supports various inputs and outputs, making it easy to connect the HT-C5500 to a variety of devices. With HDMI ports, optical inputs, and USB connectivity, users can easily connect their gaming consoles, Blu-ray players, and streaming devices, facilitating a seamless audio and video experience.

Another characteristic of the AH68-02258S is its design that accommodates modern living spaces. The sleek and compact build of the HT-C5500 allows it to blend seamlessly into any home décor while still delivering powerful sound. The convenience of wireless technology adds to its appeal, allowing users to connect their devices without the clutter of cables.

In addition to performance, usability is also a key characteristic of the AH68-02258S. The accompanying remote control offers simple navigation through various settings, ensuring that users can easily customize their experience according to their preferences. This user-friendly approach reflects Samsung’s dedication to enhancing the user experience.

Overall, the Samsung AH68-02258S is a pivotal component of the HT-C5500 home theatre system, bringing together high-quality sound, versatile connectivity, and a design suited for modern homes. Whether enjoyed during a movie night or a gathering with friends, this assembly plays a critical role in delivering an unforgettable auditory experience.
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