Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 3.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

function is selected.

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

06 Other Information

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HT-C720-EUR_ENG-0503.indd 37

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Samsung HT-C720/XEF, HT-C729/XEG, HT-C720/EDC, HT-C720/XEE manual Other Information, Symptom Check/Remedy, Troubleshooting
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HT-C720/EDC, HT-C729/XEG, HT-C720/XEF, HT-C720/XEE specifications

The Samsung HT-C720/XEE is a home theater system that brings impressive audio and video experiences to your living room. Designed to cater to movie enthusiasts and music lovers alike, this system combines sleek design with powerful performance.

One of the standout features of the HT-C720/XEE is its 5.1 channel surround sound system. This setup includes a powerful subwoofer and five satellite speakers, delivering a rich, immersive audio experience that captures the nuances of your favorite films and music. The system offers a total output power of 1000 watts, ensuring that every sound, from whispering dialogues to booming explosions, resonates with clarity and depth.

In terms of connectivity, the HT-C720/XEE is versatile. It includes multiple HDMI inputs, allowing users to connect various devices such as Blu-ray players, gaming consoles, and streaming devices. The HDMI output supports 3D video, making it an excellent choice for those who want to enjoy three-dimensional content at home. Additionally, the system features USB ports for easy access to your digital media, enabling playback of videos, music, and photos directly from flash drives.

The HT-C720/XEE also incorporates advanced audio technologies such as Dolby Digital and DTS encoding. These formats enhance the audio quality by creating a more expansive soundstage and rich audio imaging. Furthermore, the system includes an equalizer and various sound modes, allowing users to customize their listening experience to suit their preferences.

Another noteworthy characteristic of the Samsung HT-C720/XEE is its sleek and modern design. Featuring a slim profile and stylish finish, it complements any home décor while saving valuable space. The system also comes with a user-friendly remote control, making it easy to navigate through settings and select your favorite content.

Moreover, the HT-C720/XEE supports both wired and wireless connections, offering flexibility for users. The built-in Bluetooth connectivity allows for seamless streaming of music from smartphones, tablets, or laptops, making it ideal for gatherings or relaxing at home.

In summary, the Samsung HT-C720/XEE stands as a robust home theater system that combines superior sound quality, versatile connectivity, and a stylish design. With features that cater to modern entertainment needs, it is designed to elevate your audio-visual experience, making every movie night or music session truly memorable.
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