Symptom

Check/Remedy

AllShare Play function

 

I can see folders shared

• AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.

through AllShare Play,

Files that do not correspond to these categories may not be displayed.

but I cannot see the files.

 

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not overloaded.

 

• The wireless connection between the server and the product is unstable.

 

Check the connection.

The AllShare Play connection

• IP address under the same subnetwork should be unique, otherwise IP collision can

between the TV and PC is

results in such a phenomenon.

unstable.

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

BD-LIVE

 

I cannot connect to the

• Test whether the network connection is successful by using the Network Status

BD-LIVE server.

function.

 

• Check whether a USB memory device is connected to the product.

 

• The memory device must have at least 1GB of free space to accommodate the BD-LIVE

 

service.

 

You can check the available size in BD Data Management. (See page 58)

 

• See if the BD-LIVE Internet Connection option is set to Allow(All).

 

• If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE

• The memory device must have at least 1GB of free space to accommodate the BD-LIVE

service, an error occurs.

service.

 

You can check the available size in BD Data Management. (See page 58)

NOTE

When the factory default settings are restored, all stored user BD data will be deleted.

Hereby, Samsung Electronics, declares that this Home Cinema System is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

This equipment may be operated in all EU countries.

This equipment may only be used indoors.

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07 Appendix

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Samsung HT-E5500/EN Symptom Check/Remedy AllShare Play function, Through AllShare Play, Check if the network is stable

HT-E5550/XE, HT-E5530/XE, HT-E5530/EN, HT-E5500/EN, HT-E5530/XN specifications

The Samsung HT-E5500 and its variants, including HT-E5500/XN, HT-E5500/ZF, HT-E5550/TK, HT-E5550/ZF, and HT-E5530/ZF, represent a robust lineup of home theater systems designed to deliver an immersive audio-visual experience. These systems are engineered to meet the demands of today's multimedia consumption, offering a blend of cutting-edge technology and user-friendly features.

One of the standout features of the Samsung HT-E5500 series is its powerful sound performance, thanks to its 5.1 channel surround sound setup. The system usually includes a receiver, multiple speakers, and a subwoofer, all designed to create a dynamic audio experience that fully engages the viewer. This allows viewers to enjoy the rich soundscapes of movies, music, and games as if they were in a theater.

The systems incorporate Acoustic Beam Technology, which enhances sound directionality, ensuring that audio is precisely aligned with the action on the screen. The inclusion of Dolby Digital and DTS technologies further enriches the listening experience, allowing for multi-dimensional sound to fill the room.

Another key characteristic of these home theater systems is their multimedia playback capabilities. The HT-E5500 series supports a variety of formats, enabling users to enjoy music and videos from CD, DVD, and even USB devices. With built-in HDMI inputs, linking to high-definition devices such as Blu-ray players and game consoles is straightforward and ensures straightforward connectivity.

Smart features are also prevalent, with some models offering Internet connectivity. This allows users to access streaming services and online content directly through their home theater system, transforming it into a central hub for entertainment. Built-in applications may include popular platforms like Netflix and YouTube, enhancing the overall versatility of the system.

The Samsung HT-E5500 series is designed with ease of use in mind. Many models come with a user-friendly remote control, and on-screen menus facilitate easy navigation through various settings and options. Additionally, their sleek design complements modern home aesthetics, allowing for seamless integration into any living space.

In summary, the Samsung HT-E5500 series, with its diverse variants, offers a compelling solution for anyone looking to elevate their home entertainment experience. With outstanding sound quality, versatile playback options, smart technology integration, and a visually appealing design, these systems are engineered to meet the needs of modern consumers who crave immersive audio-visual experiences.