Samsung HT-J5150/EN manual Symptom Check/Remedy, Remote control does not work, With good reception

Appendix

Symptom Check/Remedy

Dolby Digital 5.1 CH Surround Sound is not produced.

●● Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is produced only if the disc is recorded with 5.1 channel sound.

●● Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

The remote control does not work.

●● Are you operating the remote within its operational range and within the proper angle relative to the sensor?

●● Are the batteries drained?

●● Have you selected the correct mode? Press the function button to change the mode (BD/DVD, D. IN, AUX, etc.).

●●

●●

The disc is rotating but there is no picture.

Picture quality is poor and the picture is shaking.

●● Is the TV power on?

●● Are the video cables connected properly? ●● Is the disc dirty or damaged?

●● A poorly manufactured disc may not be playable.

Audio language and subtitles	●● The Audio Language and subtitle functions will not work if the disc does not
do not work.	contain multiple language sound tracks or subtitles.

The menu screen does not appear even when you select the menu function.

●● Are you using a disc that does not contain menus?

The aspect ratio cannot be changed.

●● The home cinema can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or 4:3 Pan-Scan mode, but plays 4:3 Blu-ray/DVD discs in 4:3 mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate aspect ratio.

●●

●●

The product is not working.

(Example: The power goes off or you hear a strange noise.)

The Product is not working normally.

●● Press and hold the remote control's 5 button for 5 seconds in STANDBY mode. This will reset the unit.

-- Using the RESET function will erase all stored settings. Do not use this function unless necessary.

You have forgotten the rating level password.

●● With no disc in the product, press and hold the product's 5 button for longer than 5 seconds. INIT appears on the display and all settings will return to their default values.

-- Using the RESET function will erase all stored settings. Do not use this function unless necessary.

Can't receive radio	●●	Is the antenna connected properly?
broadcasts.	●●	If the antenna's input signal is weak, install an external FM antenna in an area
		with good reception.

There is no sound when you try to listen to TV audio through the home cinema speakers.

●● If you press the ^ button while listening to TV audio using the D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV audio is muted.

34 - English