Troubleshooting

Appendix

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback					DVD playback
Output		HDMI Mode			HDMI Mode
Setup	Blu-ray Disc		E-contents/
			Digital contents
BD Wise	Resolution of Blu-ray			1080p@60F	576i/480i
	Disc

Auto	Max. Resolution of TV input				Max. Resolution of TV input
1080p@60F		1080p@60F			-
1080p		-			1080p
Movie Frame : Auto (24 fps)		1080p@24F			-
1080i		1080i			1080i
720p		720p			720p
576p/480p		576p/480p			576p/480p

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom		Check/Remedy
You cannot eject the disc.	~	Is the power cord plugged securely into the outlet?
	~	Turn off the power, and then turn it back on.
Playback does not start.	~	Check the region number of the Blu-ray/DVD disc.
		A Blu-ray/DVD disc purchased from abroad may not be playable.
	~	CD-ROMs and DVD-ROMs cannot be played on this product.
	~	Make sure that the rating level is correct.
Playback does not start	~	Are you using a deformed disc or a disc with scratches on the surface?
immediately when you	~	Wipe the disc clean.
press the 6/7 button.
No sound.	~	The home cinema does not play sound during fast playback, slow playback, and
		step motion playback.
	~	Are the speakers connected properly? Is the speaker setup correctly customized?
	~	Is the disc severely damaged?
You can only hear sound	~	On certain Blu-ray/DVD discs, sound is output from the front speakers only.
from a few speakers, but	~	Check if the speakers are connected properly.
not all 6.	~	Adjust the volume.
	~	When playing audio from a CD, the radio, or a TV, the unit outputs sound to the
		front speakers only.

46 - English

HT-J5500/EN, HT-J5550W/ZF, HT-J5550W/EN, HT-J5550W/XE, HT-J5500/ZF specifications

The Samsung HT-J5500 and HT-J5550W series are part of Samsung's home theater system lineup, designed to deliver an immersive audio experience alongside high-quality video. These systems incorporate advanced technologies and features that cater to various entertainment needs, making them ideal for both movie enthusiasts and casual viewers alike.

One of the standout features of the HT-J5500/XE and its variants like HT-J5500/ZF is the powerful 5.1 surround sound system. This multi-channel setup includes a receiver, a subwoofer, and multiple speakers that work together to create a rich audio experience. The result is an enveloping sound that brings movies, music, and games to life, allowing users to enjoy every detail of their favorite media.

The HT-J5550W, which is part of the same family, adds the convenience of wireless capabilities, thanks to its wireless rear speakers. This eliminates the need for cumbersome cable runs throughout the room and allows for greater flexibility in speaker placement. The wireless feature complements the system's overall sleek design, making it a stylish addition to any home theater setup.

Another notable characteristic of these systems is their compatibility with various high-definition audio formats. The inclusion of Dolby Digital and DTS technologies ensures that users can experience high-fidelity sound that accurately represents the audio as the creators intended. The built-in Smart Hub provides access to a wide range of streaming services, allowing users to effortlessly enjoy their favorite content from platforms like Netflix, YouTube, and more.

Furthermore, the HT-J5500 and HT-J5550W are equipped with Samsung's proprietary technologies, such as Smart Sound Technology, which automatically adjusts the sound settings based on the content being watched. This feature is particularly beneficial for users who switch frequently between different types of media, as it optimizes the audio for a consistent listening experience.

In addition to its audio capabilities, the systems also support various video formats, ensuring compatibility with modern TVs and projectors. Users can connect their devices through HDMI, USB, or even through an optical input, providing flexibility in how they set up their entertainment systems.

In summary, the Samsung HT-J5500/XE, HT-J5500/ZF, HT-J5550W/XE, HT-J5550W/EN, and HT-J5550W/ZF models are formidable home theater systems that combine high-quality audio, advanced features, and user-friendly technology. They cater to a wide range of entertainment needs and are designed to elevate the home viewing experience with stunning sound and convenient connectivity options.

Samsung HT-J5550W/XE, HT-J5500/EN manual Troubleshooting, Resolution according to the output mode

Models: HT-J5500/EN HT-J5550W/ZF HT-J5550W/EN HT-J5550W/XE HT-J5500/ZF HT-J5500/XE

Appendix

Resolution according to the output mode

Setup