Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

 

 

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Samsung HT-P10R/XFO manual Before Calling for Service, Picture does not appear, sound, Tray opens 2 to 5 seconds later
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HT-P10R/XFO, HT-P10KR/XFU specifications

Samsung, a global leader in consumer electronics, offers an impressive lineup of home theater systems, among which the HT-TP12R/XFO, HT-RP16R/XFO, HT-P10KR/XFU, and HT-P10R/XFO stand out for their innovative features and exceptional audio performance. Each model presents a unique blend of technology and design, catering to different consumer preferences and home environments.

The HT-TP12R/XFO is designed for those who seek comprehensive sound in a compact form. This system includes a versatile 5.1 channel setup that envelops the listener in a rich audio landscape. With its Dolby Digital and DTS technologies, the HT-TP12R/XFO ensures that movie nights feel like a cinematic experience, delivering crisp dialogue and booming sound effects. The user-friendly interface and wireless streaming capabilities further enhance convenience, allowing users to connect seamlessly via Bluetooth or USB.

Moving to the HT-RP16R/XFO, this model takes home theater to another level with enhanced sound clarity and deeper bass response. Equipped with Samsung's proprietary Crystal Clear Sound technology, it minimizes distortion and maximizes audio fidelity, perfect for music lovers and movie buffs alike. The HT-RP16R/XFO also features an intuitive smart hub, simplifying access to streaming services and content providers while supporting various file formats for multimedia playback.

The HT-P10KR/XFU is noted for its distinct sleek design and superior connectivity options. This system supports 4K upscaling, ensuring that older content looks fantastic on modern displays. The wireless rear speakers eliminate the hassle of cable management, providing a clean aesthetic. Additionally, its multi-room functionality allows users to expand their listening experience to different areas of the home, controlled effortlessly via a smartphone app or voice commands.

Lastly, the HT-P10R/XFO model perfectly balances performance and affordability. It offers a 5.1 surround sound experience without compromising quality. With advanced connectivity options such as HDMI ARC, users can easily connect their television and other devices for a streamlined experience. The built-in equalizer allows for custom sound settings tailored to personal preferences, enhancing the overall listening experience.

In conclusion, Samsung's HT-TP12R/XFO, HT-RP16R/XFO, HT-P10KR/XFU, and HT-P10R/XFO home theater systems exhibit remarkable technological advancements and user-friendly features. Each model is designed to meet the diverse needs of consumers, providing immersive audio experiences for movies, music, and gaming, making them excellent choices for anyone looking to upgrade their home entertainment setup.
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