Troubleshooting | Samsung HT-TZ225R/XER, HT-TZ225RS/XER guide

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

GnE

SYMPTOM			Check/Remedy

Disc tray does not open.	• Is the power cord plugged securely into the outlet?
	• Turn off the power and then turn it back on.

Playback does not start	• Are you using a deformed disc or a disc with scratches on
immediately when the	the surface?
Play/Pause button is pressed.	• Wipe the disc clean.

Sound is not produced.	• No sound is heard during fast playback, slow playback, and
	step motion playback.
	• Are the speakers connected properly? Is the speaker setup
	correctly customized?
	• Is the disc severely damaged?

Sound can be heard only from a	• When listening to a CD or radio, sound is output to the front
few speakers and not all six.	speakers (L/R) only. Select "PRO LOGIC II" by pressing
			PL II (Dolby Pro Logic II) on the remote control to use all

	six speakers.
	• Make sure that the DVD disc is 5.1-CH compatible.
	• If you set C, SL, and SR to NONE in the speaker mode in the
	audio setup of the setup screen, no sound is heard from the
	centre speaker and the front left and right speakers. Set C,
	SL, and SR to SMALL.

Dolby Digital 5.1 CH Surround	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby
Sound is not produced.	Digital 5.1 CH Surround Sound is produced only if the disc is
	recorded with 5.1 channel sound.
	• Is the audio language correctly set to DOLBY DIGITAL
	5.1-CH in the information display?

The remote control does not	• Is the remote control being operated within its operation
work.	range of angle and distance?
	• Are the batteries exhausted?
	• Have you selected the mode(TV/DVD) functions of the
	remote control (TV or DVD) correctly?

• Disc is rotating but no	• Is the TV power on?
picture is produced.	• Are the video cables connected properly?
• Picture quality is poor and	• Is the disc dirty or damaged?
picture is shaking.	• A poorly manufactured disc may not be playable.

●oubleshootingr

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Samsung HT-TZ225R/XER, HT-TZ225RS/XER manual Troubleshooting

Contents

Digital Home Cinema System What’s included Features GnE Safety informationSafety Warnings Precautions Contents 53 P.BASS Copyright Before Reading the User’s ManualIcons that will be used in manual About the use of this user’s manual Copy Protection Getting startedPlayable Discs Do not use the following types of disc CD-R Jpeg Discs Disc Type and CharacteristicsCD-R Discs CD-R MP3 Discs Front Panel Description Rear Panel Tour of the Remote Control Remote control Subtitle Audio Operation Range of the Remote Control Setting the Remote ControlWhen operating a TV with the remote control TV Brand Code List Connections Connecting the Speakers HT-TZ222 How to Install the Speaker on the StandFront/Rear Tallboy Stand Speaker Components HT-Z220 Connect the other end of the speaker cable to Press down the terminal tab on the back of the speaker Connecting the Front, Rear, Centre and Subwoofer Speakers HT-Z220/TZ222 HT-TZ225 Connecting the Wireless Receiving AmplifierWireless Receiving Module SWA-4000/4100 Receiving module Method 3 Scart Connecting the Video Out to your TVChoose one of the three methods for connecting to a TV Method 2 Composite Video Hdmi Auto Detection Function Resolution Selection If you select the Theatre Using Anynet+HDMI-CECBD Wise Samsung products only If you select the TV DVD/CD D.IN AUX USB FM Connecting Audio from External ComponentsAUX Connecting an External Analogue Component Optical Connecting an External Digital Component MM`` This unit does not receive AM broadcasts Connecting the FM AntennaCooling Fan FM Antenna Supplied Selecting the Video Format Press the Source button to select Video mode on your TV To resume playback, press the Play button PlaybackDisc Playback To stop playback, press the Stop button during playback Playback MP3/WMA-CD PlaybackTo play a file icon in the screen Place the Jpeg disc on the disc tray Slide ModeJpeg File Playback Rotate/Flip Function DivX Playback MP3 WMA If the Disc has more than One Subtitle FileDivXDigital internet video eXpress AVI WMV Each time the Remain button is pressed Using the Playback FunctionDisplaying Disc Information Checking the Remaining Time Skipping Scenes/Songs Slow Playback Repeat Playback Options Repeat Playback Playback Zoom Screen Enlarge Function Angle Function Moving Directly to a Scene/Song Audio Language Selection FunctionSubtitle Language Selection Function Press the numeric buttons Selected file will be played Using the Disc Menu Using the Title Menu Safe Port Removal Playing Media Files using the USB Host FeatureFast playback Compliant File Formats USB Host SpecificationsUSB Devices that can be used with the Home Theatre Setting the Hdmi Video OUT Mode System setupSetting the Language WIDE/HDTV Setting the TV Screen TypeAdjusting the TV Aspect Ratio Screen Size Setting the Password Setting Parental Controls Rating Level Power will turn off and then back on Setting the WallpaperTo Select One of the 3 Wallpaper Settings youve made Press the Cursor , to set the Delay time Setting the Delay TimeDivX R Registration Setting the Speaker Mode Small Select this when using the speakers Setting Centre Speaker Setting up the Speaker Delay Time Setting the Audio Setting the Test Tone Press the Cursor , to adjust the DRC Setting the DRC Dynamic Range Compression Setting the Hdmi Audio Setting the AV Sync Music Cinema PRO Logic Matrix Stereo Music Dolby Pro Logic II ModeSound Field DSP/EQ Function Pops Jazz Rock Studio Club Hall Movie Church Pass Dolby Pro Logic II Effect Connecting Microphone Listening to Radio Presetting StationsRemote Control Radio About RDS broadcasting Using the RDS Radio Data System to receive FM stationsTo show the RDS signals Frequency station frequency non-RDS service Display gives you the PTY codes described to the right PTY Program Type indication and PTY-SEARCH function Mute Function Sleep Timer FunctionAdjusting Display Brightness Convenient function CD rIPPING Troubleshooting Button for All settings will return to the default valuesPress the Power button Select the appropriate function Code Language Language code list Handling and Storing Discs AppendixHandling discs Disc Storage Appendix SpecificationsHdmi Impedance Frequency range Dimensions W x H x DWeights Speaker Speaker system Region Country Customer Care Centre  Web Site Contact Samsung World Wide Code No. AH68-02161P0.0