Samsung AH68-02047N, HT-TWZ412, HT-WZ410 troubleshooting

66

troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed

below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest

authorized dealer or Samsung Electronics Service Center.

SYMPTOM Check/Remedy

Disc tray does not open. • Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

‘Please connect your ipod’

appears on the screen.

• Remove the iPod from the docking cradle and reinsert again.

• If the battery level of your iPod is totally drained, you

have to charge it again before use.

Playback does not start

immediately when the

Play/Pause button is pressed.

• Are you using a deformed disc or a disc with scratches on

the surface?

• Wipe the disc clean.

Sound is not produced. • No sound is heard during fast playback, slow playback, and

step motion playback.

• Are the speakers connected properly? Is the speaker setup

correctly customized?

• Is the disc severely damaged?

Sound can be heard only from a

few speakers and not all six.

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

PL II (Dolby Pro Logic II) on the remote control to use all

six speakers.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

audio setup of the setup screen, no sound is heard from the

center speaker and the front left and right speakers. Set C,

SL, and SR to SMALL.

Dolby Digital 5.1 CH Surround

Sound is not produced.

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Digital 5.1 CH Surround Sound is produced only if the disc is

recorded with 5.1 channel sound.

• Is the audio language correctly set to DOLBY DIGITAL

5.1-CH in the information display?

The remote control does not

work.

• Is the remote control being operated within its operation

range of angle and distance?

• Are the batteries exhausted?

• Have you selected the mode(TV/DVD) functions of the

remote control (TV or DVD) correctly?

HT-WZ410(TWZ412)_XAC_0219.indd 66 2008-02-20 �� 6:08:02

Contents

Main Page features SWA-4000 WHATS INCLUDED safety information 4 SAFETY WArNINgS CAUTION Note to CATV system installer IMPOrTANT SAFETY INSTrUCTIONS safety information PRECAUTIONS contents SySTEm SETUP RADIO CONvENIENT fUNCTION TROUbLEShOOTINg USb hOST fEATURE SUPPORTED PRODUCTS getting started BEFORE READING THE USERS MANUAL M D d getting started PLAYABLE DISCS 1 6 DO NOT USE THE FOLLOWINg TYPES OF DISC! COPY PrOTECTION DISC TYPE AND CHArACTErISTICS CD-r Discs CD-r MP3 Discs CD-r JPEg Discs DVDr/rW, CD-r/rW DivX Discs description DISPLAY FrONT PANEL ENg rEAr PANEL 10 1 82 3 5 6 74 10 9 remote control TOUr OF THE rEMOTE CONTrOL M Operation Range of the Remote Control When operating a TV with the remote control SETTING THE REMOTE CONTROL remote control 17 ENG Brand Code No. TV Brand Code List No. Brand Code ei f * CONNECTING THE SPEAKERS Speaker Components Installing the Cradle Stand <Front/Rear> <Center> 1 1 2 2 3 3 Page Speaker Components 1 2 5 6 How to Install the Speaker on the Stand (HT-TWZ412 only) 3 4 How to Install the Speaker on the Stand Base (HT-TWZ412 only) M HT-WZ410 HT-TWZ412 CONECTING THE REAR SPEAKERS TO THE WIRELES RECEIVING AMPLIFIER Wireless Receiving Module (SWA-4000) Page CONNECTINg THE VIDEO OUT TO YOUr TV METHOD 1 : HDMI METHOD 2 : Component Video METHOD 3 : Composite Video HDMI Auto Detection Function 27 HDMI FUNCTION Resolution Selection Using Anynet+(HDMI-CEC) If you select the TV If you select the THEATER CONNECTINg AN iPod iPod models compatible with the dock CONNECTING AUDIO FROM EXTERNAL COMPONENTS AUX1 : Connecting an External Component/MP3 player AUX2 : Connecting an External Analog Component OPTICAL : Connecting an External Digital Component CONNECTING THE FM ANTENNA Cooling Fan before using your home theater 34 DISC PLAYBACK To stop playback, press the STOP ( ) button during playback. To tem po rar ily pa us e p lay ba ck, pr es s t he Selecting a Disc in the Disc changer 35 MP3/WMA-CD PLAYBACK To play a le icon in the screen, 36 JPEg FILE PLAYBACK Slide Mode G Place the JPEG disc on the disc tray. Press the [,] button to skip to the next slide. rotate/Flip Function G DIVX PLAYBACK Skip Forward/Back D Fast Playback D 5 Minute Skip function D Audio Display D DIVX PLAYBACK If the Disc has more than One Subtitle File D DivX(Digital internet video eXpress) Displaying Disc Information dBAGD B Checking the Remaining Time dBA Each time the Remain button is pressed A Fast Playback dBAD d Slow Playback dD D Skipping Scenes/Songs dA Repeat Playback dBAGD To Select a Repeat Playback Mode in the Disc Information Screen d AGD dB B Repeat Playback Options A-B repeat Playback d Step Function dD Angle Function d Zoom (Screen Enlarge) Function d Bonus Group Navigating Pages Audio Language Selection Function d Subtitle Language Selection Function d Moving Directly to a Scene/Song dBAG 46 Moving Directly to a Scene/Song dBAG AG Using the Disc Menu d Using the Title Menu d USING THE iPod Listening by Category Music categories 49 PLAYING MEDIA FILES USING THE USB HOST FEATURE Skip Forward/Back Safe USB Removal Fast playback Compatible Devices SETTING THE LANGUAGE SETTING TV SCREEN TYPE Adjusting the TV Aspect Ratio (Screen Size) 53 SETTING PARENTAL CONTROLS (RATING LEVEL) SETTING THE PASSWORD If you have forgotten the rating level password, do the following SETTINg THE WALLPAPEr dG TO SELECT ONE OF THE 3 WALLPAPEr SETTINgS YOU'VE MADE DVD PLAYBACK MODE DviX (R) Registration SETTING THE SPEAKER MODE SETTING THE DELAY TIME Setting up the Speaker Delay Time SETTINg THE TEST TONE SETTINg THE AUDIO SETTING THE AUDIO SETTING THE DRC (DYNAMIC RANGE COMPRESSION) Manually Adjusting the Speaker Volume and Balance with the SOUND EDIT Button. SETTINg THE AV SYNC SETTINg THE HDMI AUDIO SOUND FIELD (DSP)/EQ FUNCTION DOLBY PrO LOgIC II MODE PrO LOgIC II DOLBY PrO LOgIC II EFFECT P.BASS ASC (Auto Sound Calibration) SETUP To Verify the ASC To cancel the ASC (Auto Sound Calibration) setup, press ASC button. To listen in the ASC (Auto Sound Calibration) mode, brie y press ASC button. 64 LISTENING TO RADIO radio SLEEP TIMEr FUNCTION ADJUSTINg DISPLAY BrIgHTNESS MUTE FUNCTION convenient function troubleshooting ENG DIgITAL CAMErA USB host feature supported products USB FLASH DISC MP3 PLAYEr appendix CAUTIONS ON HANDLING AND STORING DISCS Handling discs Disc Storage Handling and Storing Discs appendix SPECIFICATIONS SWA-4000 ENg LABOR One year (Carry- in) PARTS One year EXCLUSIONS (WHAT IS NOT COVERED) Region Country Customer Care Center Web Site Asia Pacic CIS Europe Latin America