Samsung HTDB1350RH/EDC Before Calling for Service, Playback does not start, Sound is not produced

Models: HTDB1350RH/EDC HTDB1350RH/ELS

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Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

Disc tray does not open.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

Playback does not start.

Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

 

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

Sound is not produced.

No sound is heard during fast playback, slow playback, and step

motion playback.

 

Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

Is the disc severely damaged?

 

 

 

 

 

 

 

 

 

Sound can be heard only

When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

Make sure that the DVD disc is 5.1-CH compatible.

If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

 

 

Picture does not appear, sound

Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

 

 

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Samsung HTDB1350RH/EDC Before Calling for Service, Playback does not start, Sound is not produced, Surround Sound is not

HTDB1350RH/EDC, HTDB1350RH/ELS specifications

The Samsung HTDB1350RH/ELS is a sophisticated home theater system designed to elevate your audio-visual experience to new heights. With its sleek design and robust features, this system is ideal for movie enthusiasts and music lovers alike, ensuring that every detail comes to life.

At the core of the HTDB1350RH/ELS lies a powerful 5.1-channel surround sound system. This setup includes a subwoofer and five satellite speakers, providing immersive sound that envelops the listener from every angle. The combination of high-fidelity audio and precise sound placement creates a cinematic atmosphere, making you feel as though you are in the heart of the action.

One of the standout features of the HTDB1350RH/ELS is its compatibility with various audio formats. It supports popular formats like Dolby Digital and DTS, delivering high-quality soundtracks that enhance the overall viewing experience. The system also incorporates Samsung's proprietary technologies that optimize audio playback for clarity and depth.

Connectivity is another strong suit of the HTDB1350RH/ELS. It is equipped with multiple inputs, including HDMI, USB, and optical audio inputs, allowing you to connect various devices such as Blu-ray players, gaming consoles, and streaming devices effortlessly. The HDMI output also supports ARC, enabling seamless audio transmission and control from a single remote.

Additionally, the HTDB1350RH/ELS offers Bluetooth connectivity, providing the flexibility to stream music directly from your smartphone or tablet. This feature broadens the system's functionality, making it easy to enjoy your favorite tracks without the hassle of wires.

The aesthetic appeal of the HTDB1350RH/ELS cannot be overlooked. Its modern design complements any living room or entertainment space, blending practicality with style. The compact size of the speakers ensures that they fit neatly into your setup, while the overall finish provides a touch of elegance.

Moreover, the system includes a user-friendly interface that simplifies operation. Whether adjusting settings, switching inputs, or navigating content, the intuitive controls make it easy for users of all ages to enjoy a seamless experience.

In summary, the Samsung HTDB1350RH/ELS stands out in the realm of home theater systems with its powerful surround sound, extensive connectivity options, and sleek design. With its blend of advanced technologies and user-friendly features, it promises to transform your home entertainment experience, making it a worthy addition to your audio-visual setup.