troubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

 

 

 

The unit will not turn on.

• Is the power cord plugged

• Connect the power plug to

 

into the outlet?

the outlet.

 

 

 

A function does not work when

• Is there static electricity in

• Disconnect the power plug

the button is pressed.

the air?

and connect it again.

 

 

 

Sound is not produced.

• Is the unit properly

• Connect it correctly.

 

connected to your TV?

• Press the Mute button to

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to

• Adjust the volume.

 

minimum?

 

 

 

 

The Picture does not appear on a

• Is the TV connected

• Connect it correctly.

TV when the function is selected.

properly?

 

 

 

 

The Remote control does not

• Are the batteries drained?

• Replace with new batteries.

work.

• Is the distance between

• Operate at a close distance.

 

remote control and main

 

 

unit too far?

 

 

 

 

The sound from the left/right

• Are the left/right audio

• Check the left/right channel

channels are reversed.

output cables from the TV

and connect it/them

 

connected properly?

correctly.

 

 

 

EnG

oubl eshootrting

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