TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Is the volume set to minimum?

Press the (Mute) button to cancel the function.

Adjust the Volume.

The remote control does not work.

Are the batteries drained?

Is the distance between the remote control and main unit too far?

Replace with new batteries.

Move closer to the unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

Reset the TV mode and connect again.

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Update your TV with the latest firmware.

Contact the Samsung call centre.

Press and hold the & button for 5 seconds to reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

Your subwoofer may not be connected to the main body of the product.

Try to connect your subwoofer again. (See Page 15)

The subwoofer drones and vibrates noticeably.

• Try to adjust the vibration of your subwoofer.

Press the WOOFER button on your remote control to adjust its value (between -12, -6 to +6.).

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Samsung HW-J6001/UM manual Troubleshooting

HW-J6001/UM specifications

The Samsung HW-J6001/UM is a soundbar designed to enhance your home audio experience. Built to complement modern televisions, this sleek and stylish soundbar delivers impressive sound quality without taking up too much space in your living room. With a focus on both aesthetics and performance, the HW-J6001/UM boasts a design that seamlessly integrates into any entertainment setup.

One of the main features of this soundbar is its powerful audio output. It is equipped with 6 built-in speakers, which produce a total power output of 320 watts. This ensures that you experience clear dialogue and powerful bass, making it ideal for a variety of audio content, from movies and TV shows to music and gaming. The soundbar also includes a wireless subwoofer, which adds depth to the audio experience by delivering rich low frequencies, allowing you to feel the action of your favorite movies or the rhythm of your favorite songs.

The HW-J6001/UM is designed with advanced sound technologies in mind. It features Samsung’s Multiroom capability, enabling seamless audio streaming throughout your home. You can easily connect the soundbar to compatible devices using Wi-Fi, allowing you to enjoy your favorite playlists or radio stations from anywhere in your home. Additionally, it supports Bluetooth connectivity, making it simple to connect your smartphone or tablet to the soundbar for quick audio streaming.

Another standout characteristic of this soundbar is its compatibility with several audio formats. It supports high-definition audio formats such as Dolby Digital and DTS, ensuring an immersive cinematic experience. The soundbar also features Samsung's Crystal Clear Technology, which provides enhanced clarity across all frequencies, allowing you to enjoy the full spectrum of sound without distortion.

Setup is straightforward, as the soundbar can be mounted on a wall or placed on a table. The included Optical input allows for easy connection to your television. With its remote control and on-screen display, adjusting settings and switching between audio sources is user-friendly.

In conclusion, the Samsung HW-J6001/UM soundbar combines style, sound quality, and advanced technology into one cohesive package. Whether you’re watching movies, gaming, or listening to music, this soundbar enhances your audio experience significantly, making it a worthwhile addition to any home entertainment system. With its design, versatility, and impressive performance, the HW-J6001/UM stands out as an excellent choice for audio enthusiasts looking for a compact solution.