Samsung HW-J8501R/XV Troubleshooting, Licence, Sound is not produced Is the Mute function on?

Models: HW-J8501R/XV

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TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Press the (Mute) button to cancel the function. Is the volume set to minimum?

Adjust the Volume.

The remote control does not work.

Is the battery drained?

Replace with new battery.

Is the distance between the remote control and Soundbar main unit too far?

Move the remote control closer to the Soundbar main unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

Update your TV with the latest firmware. Does an error occur when connecting?

Contact the Samsung Call Centre.

Reset TV SoundConnect and connect again. To reset the TV SoundConnect connection, press and hold the & button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

Your subwoofer may not be connected to the Soundbar main unit.

Try to connect your subwoofer again. See page 5.

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of your subwoofer.

Press the WOOFER button on your remote control to adjust its value (between -12, -6 ~ +6).

LICENCE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licencing LLC in the United States and other countries.

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Samsung HW-J8501R/XV manual Troubleshooting, Licence, Sound is not produced Is the Mute function on?

HW-J8501R/XV specifications

The Samsung HW-J8501R/XV is a premium soundbar that elevates the audio experience for any home entertainment setup. Designed for those who seek high-quality sound without the bulk of a traditional audio system, this soundbar combines advanced technologies and stylish design to deliver an immersive listening experience.

At the heart of the HW-J8501R/XV is its multi-dimensional sound technology, which includes features such as Dolby Digital and DTS. With these technologies, users can enjoy a richer sound experience, with clear dialogue and a robust bass response that enhances movies, music, and games alike. The soundbar also supports 8.1 channel surround sound, making it ideal for a cinematic experience at home.

One of the standout characteristics of the HW-J8501R/XV is its wireless Subwoofer. This adds depth to the audio performance by providing powerful bass without needing to run wires across your living space. The wireless design allows for flexibility in placement, ensuring that you can position the subwoofer for optimal sound in any room setup.

The soundbar features Samsung's Distortion Cancelling technology, which predicts and cancels distortion by adjusting the bass frequencies in real-time. This results in a clean, balanced sound and allows the user to enjoy loud sound levels without compromising on quality. Additionally, the HW-J8501R/XV includes Adaptive Sound, an intelligent feature that analyzes the content being played and adjusts the sound settings accordingly, ensuring that you hear every subtle detail.

Connectivity is made easy with the inclusion of Bluetooth and Wi-Fi capabilities which allow for seamless pairing with smartphones, tablets, and other devices. The soundbar can also connect to your TV through HDMI or optical cables, providing the versatility needed to integrate into any home system.

Furthermore, the Samsung HW-J8501R/XV is designed with an elegant, sleek appearance that complements modern home décor. Its metallic finish and slim profile make it an attractive addition to your entertainment center.

In summary, the Samsung HW-J8501R/XV soundbar combines advanced audio technologies, flexible connectivity options, and an aesthetically pleasing design, making it an excellent choice for any audiophile or casual listener looking to enhance their home audio experience.