Manuals / Samsung / Home Audio / Soundbar/SoundTower

Samsung HW-M550/ZF, HW-M550/EN, HW-M560/XE manual Updating Procedure, If Update is not displayed

Models: HW-M560/XE HW-M550/ZF HW-M550/EN

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Updating Procedure

1.Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar.

•• The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service Centre or Samsung Customer Care.

2.Follow the steps below to download the product software:

Go to the Samsung website at (samsung.com) search for the model name - select the customer support option (the option name is subject to change)

3.Save the downloaded software to a USB stick and select “Extract Here” to unzip the folder.

4.Turn off the Soundbar and connect the USB stick containing the software update to the female port on a Micro USB adapter cable.

Connect the cable to the USB port on the Soundbar.

5.Turn on the Soundbar. Within 3 minutes,

“UPDATE” is displayed and updating begins.

6.When the update finishes, the Soundbar turns off. Press the pbutton on the remote control for 5 seconds. “INIT” appears on the display and then the Soundbar turns off. The update is complete.

•• This product has a DUAL BOOT function.

If the firmware fails to update, you can update the firmware again.

If UPDATE is not displayed

1.Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar’s

USB port.

2.Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar.

•• Updating firmware may not work properly if audio files supported by the

Soundbar are stored in the USB storage device.

•• Do not disconnect the power or remove the USB device while updates are being applied. The main unit will turn off automatically after completing the firmware update.

•• After update is completed, the user setup in Soundbar is initialised. We recommend you write down your settings so that you can easily reset them after the update.

Note that updating firmware resets the subwoofer connection too.

If the connection to the subwoofer is not re-established automatically after the update, refer to page 6.

If the software update fails, check if the USB stick is defective.

•• Mac OS users should use MS-DOS (FAT) as the USB format.

•• Updating via USB may not be available, depending on the USB storage device manufacturer.

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Samsung HW-M550/ZF, HW-M550/EN, HW-M560/XE manual Updating Procedure, If Update is not displayed
Page 33 Page 35

HW-M560/XE, HW-M550/ZF, HW-M550/EN specifications

The Samsung HW-M550/EN is a high-performance soundbar designed to enhance your home entertainment experience with its rich sound quality and advanced features. This sleek and stylish soundbar is part of Samsung's premium audio lineup, providing an immersive audio experience that complements your TV or entertainment system.

One of the standout features of the HW-M550/EN is its 3.1 channel configuration, which includes a dedicated subwoofer. This setup ensures that you experience deep bass and clear dialogue, making it ideal for movies, music, and gaming. With a total output power of 340 watts, the soundbar delivers dynamic and powerful sound that fills the room.

The soundbar is equipped with Samsung's Acoustic Beam technology, which enhances the surround sound experience by creating a more immersive audio environment. This technology allows sound to flow around you, making you feel as though you're part of the action. Additionally, the HW-M550/EN supports DTS Virtual:X, which further enhances the 3D sound experience by simulating overhead audio effects.

For connectivity, the HW-M550/EN offers a variety of options, including HDMI ARC, optical, Bluetooth, and USB inputs. This versatility allows you to easily connect it to a range of devices, from your television to gaming consoles and mobile devices. Bluetooth connectivity enables seamless streaming, so you can enjoy your favorite music or podcasts wirelessly.

Another notable characteristic of the HW-M550/EN is its user-friendly design. It comes with a remote control that provides easy access to various settings and sound modes, such as Surround Sound Expansion and Night Mode. The Night Mode feature is particularly useful for late-night viewing, as it reduces the volume of loud sounds while amplifying quieter audio, ensuring you don’t disturb others.

In terms of aesthetics, the soundbar features a minimalist design that can seamlessly blend into any home décor. Its sleek profile allows it to fit comfortably in front of your TV or be mounted on the wall.

Overall, the Samsung HW-M550/EN is an excellent choice for anyone looking to elevate their audio experience at home. With advanced technologies, robust connectivity options, and an elegant design, it delivers exceptional sound quality that caters to all your entertainment needs.