Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the 5 Way indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press the (On/Off) on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 22 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly.

Increase the fan speed.

If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change when you press the FAN button

Check that the operating mode is set to COOL, HEAT or FAN ; in the AUTO mode, the fan speed changes automatically and in the DRY mode, it is set to AUTO.

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press thepress the (On/Off) button on the remote control. SWING button

The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 18 and 19.

Odours are permeated in the room Air the room. during air conditioning

The air conditioner makes a hollow sound when it is turned on or off.

Since this air conditioner is a heat pump model, there can be hollow sound caused by flow of refrigerant when you turn the air conditioner on/off. The sound is not a defect of the air conditioner and it does not affect the cooling/ heating capacity.

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