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ITP-5021D manual
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139 pages, 2.59 Mb
SAMSUNG
OfficeServ
User Guide
Enterprise IP Solutions
for
5000D Series Phones
ITP-5021D
ITP-5014D
DS-5021D
DS-5014D
Contents
Main
SAMSUNG
OfficeServ
User Guide
Enterprise IP Solutions
for
Page
EU Declaration ofConformity(RTTE)
Samsung Electronics Co., Ltd. 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
Digital Keyphone System "iDCS500 / OfficeServ500"
ABOUT THIS GUIDE
SAFETY PRECAUTIONS
Page
Contents
Chapter 1 Installing Your ITP- or DS-5000D Series Phone................................. 1-1
Page
Page
List of Figures
Chapter 1 Installing Your ITP- or DS-5000D Series Phone
ITP-5000D Series IP Phone
Checking the Supplied Components
Connectors on the IP Phone
Installing the IP Phone
Page
Page
Page
DS-5000D Series Digital Phone
Checking the Supplied Components
Installing the Phone
Page
Page
Chapter 2 Setting the Working Environment for ITP- 5000D Series IP Phones
Overview of Environment Settings Mode
Menu Items
The menu structure for setting the phones environment is as shown below.
Using the Buttons in Edit Mode
Starting the Phone
Setting Parameters
Network Menu
Page
Load & Upgrade Menu
Server Menu (Setting System Authentication Information)
Verifying Settings and Rebooting
Chapter 3 Things You Should Know
Front Panel of Phone
Page
Dial (Keypad) Buttons
Programmable Buttons
Volume Buttons [t and u]
Redial Button
Conference Button
Transfer Button
Hold Button
Navigation Buttons
Arrow Buttons
LCD Panel
Scroll Button
Soft Buttons
Microphone
Phone Status Indicator
Chapter 4 Basic Features
Button LEDs
Phone Status Indicator
Using Feature Codes
Selecting Programmed Functions
Assigning Button Values (Extenders)
How to Add Extenders
Controlling Volume Levels
Handset Volume
Speakerphone Volume
Ringer Volume
Selecting the Ring Tone
Changing the Phone Passcode
Setting the Answering Mode for Intercom Calls
Page
Switching Headset/Handset Mode
Enabling/Disabling Key Confirmation Tone
Hot Keypad
Dialling by Directory Name
Assigning/Changing Your Extension Name
Making Intercom Calls
Calling an Extension Number
Busy Extension Callback
Busy Extension Camp-On
Calling Your System Operator
Answering Intercom Calls
Answering Intercom Calls in Ring Mode
Answering Intercom Calls in Voice Announce Mode
Answering Intercom Calls in Automatic Answer Mode
Making Outside (External) Calls
Calling Outside Linesan Overview
Authorisation Codes and Account Codes
Entering Account Codes
Entering Authorisation Codes
Calling Outside Lines Using the Handset
Calling Outside Lines Using the Speakerphone
Making a New Call Without Releasing the Line (Recall Dial Tone)
Busy Line Queuing With Callback
Cancelling a Callback
Answering Outside Calls
Universal Answer
Holding a Call
System Hold
Automatic Hold
Page
Exclusive Hold
Consultation Hold
Hold Recall
Retrieving Calls Held at Another Extension
Parking Calls
To Retrieve a Parked Call
Transferring Calls
Transfer With Camp-On
Transfer To Voice Mail
Call Waiting
Chapter 5 Program Menus
Navigation Buttons
End Button
Cancel Button
Enter Button
Direction (Arrow) Buttons
Main Menu
How to Select Menu Items
Viewing and Redialling Recently Called Numbers
Viewing and Calling Recently Received Numbers
Viewing and Calling Personal Speed Dial Numbers
Viewing and Calling System Speed Dial Numbers
Viewing and Calling Personal Speed Dial Numbers by Name
Viewing and Calling System Speed Dial Numbers by Name
Viewing and Calling Extension Numbers by Name
Setting Call Forward Type and Destination
Page
Setting Reminder Alarms
Page
Page
Chapter 6 Dialling Features
Speed Dialling
Page
Page
Page
Page
Redial an Outside Number
Automatic Redial/Retry
Pulse to Tone Changeover
Conference Calls
To drop a party from your conference call
Programming Conference Groups
Page
Chapter 7 Call Pickup
Station Call Pickup
Group Call Pickup
Chapter 8 Call Forwarding
Cancelling Call Forwarding
Forwarding All Calls
Forward Busy
Forward No Answer
Forward Busy/No Answer
Forward DND
Forward Follow Me
Viewing and Changing Call Forward Options
Chapter 9 Paging and Messaging
Internal Page
External Page
All Page
*
Meet Me Page: MMPG
Call Park and Page
Retrieving a Parked Call
Rejoining a Page
Setting a Message Waiting Indication
Replying to Message Waiting Indications
Replying Without Viewing Messages
Replying After Viewing Messages
Cancelling Messages
Programmed Messages
Viewing and Selecting a Programmed Message
Selecting a Programmed Message Using Code Numbers
Creating Your Own Message
Cancelling a Programmed Message
Chapter 10 Special Features
Do Not Disturb
Setting Do Not Disturb
Cancelling Do Not Disturb
One-Time DND
Muting Your Phone
Background Music
Alarm Features
Appointment Reminder/Alarm Clock
6. Press the [Transfer] button to save settings.
Cancel Alarm
Alarm Messages
Cancel Alarm Message
Using the Door Phone
Answering the Door Phone
Calling The Door Phone/Room Monitor
Executive/Secretary Hot Line
Group Listening
Locking and Unlocking Your Phone
Off-Hook Voice Announcements
Page
Secure OHVA
In Group/Out Of Group
If you have a programmed [IN/OUT] button:
Using the LCD Menu
Call Duration Timer
Setting Automatic Timer
Setting Manual Timer
Ring Preference
Chapter 11 Caller Identification (CLIP)
Viewing Number or Name of Caller
Viewing Next Caller CLIP
Storing a Caller Number
Calling a Stored Number
Storing a Caller Number as a Speed Dial Number
Viewing CLIP for Calls on Hold or Parked
Viewing CLIP for Previous Calls
Appendix: Additional Information
System Feature Codes
Programmed Messages
Be aware that these messages may be changed in programming.
Entering Characters on the LCD Panel
Switching Between Uppercase and Lowercase Characters