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故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在, 请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时 也是如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。

屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新 版本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

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Samsung LC24FG73FQUXEN, LC27FG73FQUXEN manual 故障排除指南, Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC24FG73FQUXEN, LC27FG73FQUXEN specifications

Samsung LC27FG73FQUXEN and LC24FG73FQUXEN are high-performance curved gaming monitors that exemplify Samsung's commitment to cutting-edge technology and user-centric design. Featuring a stunning curvature of 1800R, both models are designed to immerse gamers in the action, enhancing their overall experience by allowing them to focus more easily on what's happening on-screen.

One of the standout features of these monitors is their Quantum Dot technology, which delivers vibrant colors and exceptional brightness levels. With a wide color gamut, the monitors cover 125% of the sRGB spectrum, ensuring that graphics appear lifelike and rich. This makes them not just suitable for gaming but also for creative professionals who require accurate color representation for tasks such as photo and video editing.

The resolution of the LC27FG73FQUXEN is 2560 x 1440 pixels (WQHD), while the LC24FG73FQUXEN features a Full HD resolution of 1920 x 1080 pixels. The higher resolution in the 27-inch model allows for sharper images and more detailed visuals, creating a more engaging gaming experience. Both monitors boast a rapid refresh rate of 144Hz, ensuring smooth motion and reducing motion blur during fast-paced gameplay. The 1ms response time further enhances this smoothness, making these monitors an ideal choice for competitive gamers who demand the best performance.

Additionally, the LC27FG73FQUXEN and LC24FG73FQUXEN are equipped with AMD FreeSync technology, which synchronizes the monitor's refresh rate with the frame rate produced by the graphics card. This eliminates screen tearing and stuttering, providing a seamless and fluid gaming experience.

The design of these monitors is not just function-focused but also aesthetically pleasing, featuring ultra-slim bezels that promote an immersive viewing experience. The ability to adjust the height, tilt, and swivel of the monitor adds to user comfort, allowing gamers to set up their workspace to their preference.

In conclusion, Samsung LC27FG73FQUXEN and LC24FG73FQUXEN monitors stand out with their impressive technologies, including Quantum Dot color technology, high refresh rates, and AMD FreeSync support. With ergonomic design and superior image quality, they cater to gamers and professionals alike, making them worthy contenders in the competitive monitor market. Whether for gaming or productivity, these monitors offer a compelling mix of performance and visual appeal.