第 9 章

9

故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在, 请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时 也是如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。
检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。
检查以下各项。
安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。

屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新 版本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

38

Page 38
Image 38
Samsung LC27FG70FQUXEN manual 故障排除指南, 第 9 章, 与 Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。, 安装问题(Pc 模式), 屏幕问题

LC24FG70FQUXEN specifications

The Samsung LC27FG70FQUXEN and LC24FG70FQUXEN are cutting-edge gaming monitors that stand out with their sleek design, advanced technology, and impressive performance, making them ideal choices for gamers and professionals alike.

Both models feature a Quantum Dot display that delivers stunning color accuracy and vivid visuals. The LC27FG70FQUXEN has a 27-inch screen, while the LC24FG70FQUXEN comes in a compact 24-inch form factor. The Quantum Dot technology enhances the color range, resulting in more lifelike images, which is especially beneficial in immersive gaming and graphic design.

One of the standout characteristics of these monitors is their curvature. The 1800R curvature of both models provides a more immersive experience by enveloping the viewer in the onscreen action. This design not only enhances gameplay but also reduces eye strain, making extended use more comfortable.

Both monitors are equipped with a fast 144Hz refresh rate and a 1ms response time. This combination minimizes motion blur and ghosting, ensuring smooth gameplay, even in fast-paced action scenes. The Adaptive Sync technology allows these monitors to reduce screen tearing and stuttering, bringing seamless visuals to every gaming session.

Samsung has incorporated advanced HDR support in the LC27FG70FQUXEN and LC24FG70FQUXEN. High Dynamic Range allows gamers to enjoy brighter, richer colors, and improved contrast. This feature dramatically enhances the overall visual quality by providing deeper blacks and brighter whites, leading to a more dynamic and enjoyable viewing experience.

The design of these monitors is also noteworthy, featuring an ultra-slim profile and minimal bezels for a more immersive and aesthetically pleasing look. The stands are adjustable, providing flexibility in height, tilt, and swivel, ensuring that users can find the perfect ergonomically comfortable position.

Connectivity is versatile with multiple input options, including HDMI, DisplayPort, and USB, allowing users to connect a variety of devices. The inclusion of Samsung’s Game Mode further optimizes the monitor's settings for different genres of games, ensuring that every detail is accentuated according to the game's requirements.

In conclusion, the Samsung LC27FG70FQUXEN and LC24FG70FQUXEN are exceptional monitors, blending cutting-edge technology with design, delivering an unparalleled gaming experience through features like Quantum Dot displays, rapid refresh rates, and curved designs. These models are perfect for anyone seeking to elevate their visual experience, be it for gaming or professional work.