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故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在, 请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时 也是如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。

屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新 版本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

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Samsung LC32HG70QQUXEN, LC27HG70QQUXEN manual 故障排除指南, Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC27HG70QQUXEN, LC32HG70QQUXEN specifications

The Samsung LC32HG70QQUXEN and LC27HG70QQUXEN are part of Samsung’s advanced lineup of gaming monitors, renowned for their exceptional performance and immersive visuals. Both models leverage cutting-edge technology to provide an exceptional gaming experience, catering to both casual gamers and competitive players.

One of the standout features of these monitors is their QLED technology, which enhances color accuracy and delivers stunning visuals. With a 1440p resolution (2560 x 1440), both the 32-inch and 27-inch models ensure sharp and detailed images, allowing gamers to fully appreciate intricate graphics and finely rendered environments. The monitors support a wide color gamut, achieving 125% of the sRGB color space, resulting in vibrant and lifelike color representation.

Both models come with a high refresh rate of 144Hz, which is crucial for gaming. This allows for smoother motion and reduced motion blur, especially during fast-paced action scenes. The response time of just 1 millisecond (MPRT) ensures that gamers experience minimal ghosting, enhancing the overall gameplay experience.

Another impressive characteristic of the Samsung LC32HG70QQUXEN and LC27HG70QQUXEN is their support for AMD FreeSync technology. This feature synchronizes the monitor's refresh rate with the graphics card’s frame rate, effectively eliminating screen tearing and providing a smoother, more fluid gaming experience.

In terms of design, both monitors feature a striking curved screen with a 1800R curvature that immerses the user in the gaming world. The ergonomic design includes height, tilt, and swivel adjustments, ensuring comfortable viewing angles during extended gaming sessions.

These monitors are also equipped with HDR (High Dynamic Range) support, enhancing the dynamic range of color and luminosity in games, which allows for an impressive visual depth and improved details in shadows and highlights.

Connectivity options are plentiful, with multiple HDMI and DisplayPort inputs, along with USB hubs for convenient peripheral connections.

Overall, the Samsung LC32HG70QQUXEN and LC27HG70QQUXEN are top-tier choices for gamers seeking outstanding performance, immersive experiences, and vibrant visuals, making them worthy additions to any gaming setup.