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故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在, 请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时 也是如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。

屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新 版本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

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Samsung LC34F791WQUXEN manual 故障排除指南, Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC34F791WQUXEN specifications

The Samsung LC34F791WQIXCI and LC34F791WQUXEN are innovative and powerful curved monitors designed to enhance both productivity and entertainment experiences. These models are part of Samsung’s commitment to providing cutting-edge display technology that meets the demands of modern users.

One of the standout features of these monitors is their impressive 34-inch Ultra-Wide Quad HD resolution, boasting 3440 x 1440 pixels. This allows for a wider field of view and greater detail, making it ideal for multitasking, gaming, and professional applications. With an 178-degree viewing angle, users can enjoy consistent picture quality from various positions, which is particularly beneficial in collaborative environments.

The curved design of the Samsung LC34F791 series enhances immersion by wrapping the screen around the viewer’s natural field of vision. This curvature, combined with Samsung's Quantum Dot technology, provides vibrant colors and high brightness, enabling rich visual experiences that are both engaging and enjoyable. The monitors cover 125% of the sRGB color spectrum, ensuring that images appear true to life and full of detail.

Another key technological advancement is the VA panel used in these monitors. VA panels are known for their deep blacks and high contrast ratios, which means users can expect exceptional performance when watching movies or playing games in dark settings. The contrast ratio of 3000:1 enhances the viewing experience, making images pop with depth and clarity.

The Samsung LC34F791 models also feature Picture-by-Picture (PBP) mode, which allows users to connect two different devices and view them simultaneously without losing image quality. This feature is particularly advantageous for professionals who need to reference multiple sources or for gamers who wish to stream while playing.

In terms of connectivity, these monitors offer multiple HDMI inputs, a DisplayPort, and USB ports, providing flexibility for various devices. The built-in speakers add convenience, eliminating the need for external audio solutions in certain setups.

Overall, the Samsung LC34F791WQIXCI and LC34F791WQUXEN monitors blend cutting-edge technology with sleek design, making them ideal for both gaming enthusiasts and professionals seeking a versatile display solution. Their impressive features, including ultra-wide resolution, brilliant colors, and innovative design, set them apart in the competitive landscape of computer monitors.