4Troubleshooting Guide

4.1Requirements Before Contacting Samsung Customer Service Center

4.1.1 Check the following.

 

Installation issue

 

 

 

The product cannot power on.

 

Check that the power cable is connected

 

 

properly.

 

 

(Refer to "2.2.7 Connecting the Power")

 

 

 

 

 

 

 

Sound issue

 

 

 

There is no sound.

 

Check the connection of the audio cable or adjust

 

 

the volume.

 

 

 

 

 

Check the volume.

 

 

 

The volume is too low.

 

Adjust the volume.

 

 

 

 

 

If the volume is still low after turning it up to the

 

 

maximum level, adjust the volume in the audio

 

 

settings program.

 

 

 

4 Troubleshooting Guide 44