Chapter 6. Troubleshooting

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The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen colour is inconsistent.

Go to Picture and adjust the Colour Space settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

There is no image on the screen and the power LED

The product is in power saving mode.

blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after10 to 15 minutes.

 

 

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in

 

a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is

 

defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

 

 

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.

 

 

 

Go to System and adjust the Energy Saving Mode settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Centre to resolve the issue.

 

 

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Samsung LH32PMFXTBC/EN, LH43PMFXTBC/EN, LH55PMFXTBC/EN manual Adjust Brightness and Contrast

LH32PMFXTBC/EN, LH43PMFXTBC/EN, LH55PMFXTBC/EN specifications

Samsung has long been a leader in the display technology market, and its latest series of professional displays, including the LH55PMFXTBC/EN, LH43PMFXTBC/EN, and LH32PMFXTBC/EN, continues to build on that legacy. These models are designed for various professional environments, providing cutting-edge technology and features that cater to the needs of businesses, retail spaces, and more.

Each model boasts a high-resolution display that ensures vivid image quality and exceptional clarity. The LH55PMFXTBC/EN features a 55-inch screen, making it ideal for medium to large spaces, while the 43-inch LH43PMFXTBC/EN and the compact 32-inch LH32PMFXTBC/EN are perfect for smaller venues or applications that require versatility. All three models support 4K UHD resolution, delivering sharp visuals that enhance any presentation or advertisement.

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Durability is also a key characteristic of the Samsung professional display series. These models are equipped with a robust design that ensures reliability in demanding environments. The displays are built to withstand 24/7 operation, making them suitable for continuous use in commercial settings.

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