Samsung LH49PMHPBGC/UE Installation issue PC mode, Screen issue,  Not Optimum Mode is displayed

Models: LH55PMHPBGC/CH LH55PMHPBGC/XV LH43PMHPBGC/CH LH43PMFPBGC/CH LH49PMHPBGC/XV LH49PMHPBGC/UE LH49PMHPBGC/EN LH43PMHPBGC/EN LH49PMHPBGC/CH LH43PMFPBGC/XV LH49PMHPBGC/NG LH55PMHPBGC/NG LH43PMFPBGC/EN LH43PMHPBGC/XV

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Chapter 6. Troubleshooting

Checkpoints

74

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

 

 

Blank spaces are found on all four sides of the screen

The blank spaces found on the screen have nothing to do with the product.

when an HDMI or HDMI-DVI cable is connected to the

 

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in

product and PC.

the HDMI or DVI settings for the graphics card.

 

 

 

 

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver

 

to the latest version.

 

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen

 

settings.)

 

 

PC is shown in Source when a PC is not connected.

PC is always shown in Source irrespective of whether or not a PC is connected.

 

 

Screen issue

The power LED is off. The screen will not switch on.

Check the cable connection between the product and PC, and ensure the connection is secure.

 

 

No Cable Connected is displayed on the screen.

Check that the product is connected correctly with a cable.

 

 

 

Check that the device connected to the product is powered on.

 

 

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and

 

frequency.

 

 

 

Refer to the Standard signal mode table and set the maximum resolution and frequency according to the product

 

specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc) and try again.

 

 

 

Set the resolution and frequency to the recommended level.

 

 

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Samsung LH49PMHPBGC/UE, LH43PMHPBGC/EN manual Installation issue PC mode, Screen issue,  Not Optimum Mode is displayed

LH55PMHPBGC/CH, LH55PMHPBGC/XV, LH43PMHPBGC/CH, LH43PMFPBGC/CH, LH49PMHPBGC/XV specifications

Samsung has established itself as a leader in the realm of display technology, and its latest lineup, including models LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV, continues to demonstrate innovation and versatility in commercial displays. These models are engineered to meet the rigorous demands of various environments such as retail, corporate settings, and public spaces, showcasing exceptional performance and cutting-edge features.

One of the standout characteristics of these displays is their impressive picture quality. With Ultra HD (4K) resolution, they offer stunning clarity and vibrant colors, ensuring that content stands out and captures the attention of viewers. The high pixel density makes these displays ideal for showcasing intricate graphics, detailed images, and video content.

Samsung's advanced HDR technology enhances this further, providing a broader range of colors and improved contrast. This ensures that content is presented as intended, whether it's a promotional video in a store or critical data in a conference room. The combination of HDR with high brightness levels means that these displays remain visible even in well-lit environments, making them perfect for varied lighting conditions.

Durability is another key feature of the Samsung LH series. They are built to withstand the rigors of continuous operation, making them suitable for use in high-traffic areas. The panels are designed to have a long lifespan, reducing the need for frequent replacements and lowering total cost of ownership.

Connectivity is advanced in these models, featuring multiple input options that accommodate various devices. This ensures seamless integration into existing systems and networks. The displays support popular content management software, allowing users to easily schedule and manage content across multiple screens.

Additionally, they boast a sleek and professional design that fits well in any environment. The ultra-narrow bezels provide a near-seamless video wall experience when multiple screens are used together, creating an immersive visual experience.

Other innovative technologies integrated into these models include Samsung's proprietary MagicINFO software. This allows for effortless content creation, scheduling, and management, making it easier for businesses to communicate their messages effectively.

In summary, the Samsung LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV displays exemplify cutting-edge technology, offering superior picture quality, durability, connectivity options, and ease of use. These models are tailored for various commercial applications, ensuring that they meet the high standards demanded by today's businesses.