Troubleshooting

Clean with a soft cloth (cotton flannel) smoothly.

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel -> System -> Device Adminis- trator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

A:Check if the signal cable between the computer and the LCD Display is securely con- nected.

(Refer to Connecting a Computer)

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Samsung LH46SOQQSC/EN manual Symptoms and Recommended Actions, Check List, Problems related to the Installation PC Mode

LH46SOPMBC/XJ, LH46SOQMSC/XJ, LH46SOPMSC/EN, LH46SOPMSQ/EN, LH46SOTQBC/EN specifications

Samsung's range of professional display solutions includes the LH46SOPMBC/EN, LH46SOTQSC/XJ, LH46SOUMSC/XJ, LH46SOUQSC/EN, and LH46SOQQSC/EN models. These display units are designed to meet the demanding needs of a variety of commercial environments, providing high-quality images and innovative features to enhance user experience.

At the core of these models is Samsung’s advanced LED technology, which ensures exceptional brightness and clarity. With a brightness rating of up to 700 nits, these displays deliver vibrant visuals even in brightly lit environments, making them perfect for retail, corporate, and public spaces. The LCD panel type used in these models contributes to wide viewing angles, allowing audiences to enjoy consistent image quality from various perspectives.

One of the standout features of the Samsung LH series is its slim and sleek design. The ultra-narrow bezel optimizes the viewing area, creating a seamless video wall experience when multiple displays are connected. This characteristic is particularly appealing for installations that aim to create an immersive environment, such as in control rooms or during events.

In terms of connectivity, the Samsung displays are equipped with multiple input options, including HDMI, DisplayPort, and DVI, facilitating easy integration into existing systems. Additionally, the models support daisy chaining, allowing users to connect multiple displays without the need for complex cable management.

Another significant advantage of these displays is their energy efficiency. Samsung has implemented eco-friendly technologies that reduce power consumption without compromising performance, making them an environmentally conscious choice for businesses.

Incorporating Samsung's MagicINFO software, the LH46 series offers content management capabilities, enabling users to create, schedule, and manage content remotely. This feature is essential for businesses that require dynamic content changes and real-time updates to engage their audience effectively.

Samsung’s professional displays are also built to withstand long hours of operation. With a durable design, they are engineered for 24/7 usage, making them reliable for high-traffic installations where uptime is critical.

Overall, the Samsung LH46SOPMBC/EN, LH46SOTQSC/XJ, LH46SOUMSC/XJ, LH46SOUQSC/EN, and LH46SOQQSC/EN models deliver a combination of advanced technology, versatility, and reliability. They are ideal solutions for businesses looking to enhance their visual communications and deliver engaging content to their audience efficiently.