Troubleshooting

•Do not use benzene, thinner or other flammable substan- ces, or a wet cloth.

•We recommend that a SAMSUNG cleansing agent is used to prevent damage to the screen.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

•Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen sur- face.)

•The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor (video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Administrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

•The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

•For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Samsung LH52BPTLBC/EN manual Symptoms and Recommended Actions, Check List, Problems related to the Installation PC Mode
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LH52BPULBC/NG, LH52BPTABC/XY, PH42KPPLBC/XY, LH52BPQLBC/XY, LH52BPQLBC/NG specifications

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One of the standout characteristics of the Samsung LH52BPPLBC/EN and LH52BPTLBC/EN is their 52-inch screen size, providing an expansive viewing area that captures attention and engages audiences effectively. The displays utilize LED technology, delivering vibrant colors and sharp images, which are essential for creating impactful visual content. The resolution on these displays is impressive, ensuring that graphics, videos, and text are rendered with clarity.

Both models are equipped with Samsung’s cutting-edge QLED technology that enhances color accuracy and luminance. This feature ensures that content is presented in lifelike colors, making it ideal for showcasing products, promotional content, or important information. Additionally, the high brightness levels make these displays suitable for various lighting conditions, including bright environments.

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In conclusion, the Samsung LH52BPPLBC/EN and LH52BPTLBC/EN are high-performance digital signage displays that combine superior image quality, advanced technologies, and flexible installation options. Their capabilities make them an excellent choice for businesses looking to enhance their visual communication strategies and elevate audience engagement. Whether in a retail store, airport, or corporate lobby, these displays are designed to impress and inform.
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