FAQ
Check the following items before calling a Samsung authorized service center.
If a still image is displayed for an | Remote control malfunctions | |
extended period of time, residual | ||
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images or blurring may appear. |
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When you need to leave the TV unused for an extended period of time, adjust the settings so that the TV automatically goes into energy saving mode or activates the screen saver to display moving images.
Replace the remote control batteries. Clean the upper edge of the remote control (transmission window). Check the battery terminals.
Image is not centered on the screen.
Adjust the horizontal and vertical position. The screen position must be adjusted on the output source (i.e. STB) with a digital signal.
No picture or sound.
Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections.
No sound or sound is too low at maximum volume.
First, check the volume of units connected to your TV (digital broadcasting receiver, DTV, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Poor picture | “Not Supported Mode” message. |
Try another channel. | Check the maximum resolution and |
Adjust the antenna. | the frequency of the Video Adapter. |
Check all wire connections. | Compare these values with the data |
| in the Display Modes. |
Image is not stable and may appear to vibrate.
If the setting is not correct, use your computer utility program to change the display settings.
