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Troubleshooting

Check the below table first when a malfunction is suspected.

Symptoms and questions

 

Causes and corrections

The power won’t switch on.

Ensure that the power cable is correctly connected.

Spots which look like light leaking can be seen on the edges

Black LCD panel screens by nature can have this effect, which is not a defect.

of the clock screen.

 

 

The time setting is wrong.

The current time setting can be erased if the power adaptor is disconnected for

a prolonged period of time. Keep the power adaptor connected.

 

It takes a long time for images to be displayed after the power

It is recommended to reduce the picture resolution.

has been turned on.

It takes a long time to move from one image to the next.

 

 

I can’t copy more files even when there is excess capacity to

You may be unable to copy files if the FAT section of the internal memory is

use in the internal memory.

damaged. Try again after formatting the internal memory.

 

• SPF-87H can be used by connecting the power adapter instead of the USB

 

 

cable.

 

• Ensure that the external memory device has been connected properly or try

I’ve connected an external memory device (USB memory

 

formatting it.

• Ensure that JPEG files are saved in the external memory device.

device or SD memory card) but it doesn’t work.

• Abnormal picture files (0 Kbyte, broken JPEG) will not be displayed on the

 

 

 

screen.

 

• The connected external memory device is not supported. Try another storage

 

 

device.

Vertical pictures are displayed horizontally.

Ensure that the <Portrait Photo Mode> option is set correctly in <Settings> -

<Photos>.

 

 

• Progressively saved JPEG files or JPEG files saved as CMYK color

JPEG files are not displayed.

 

coordinates will not be displayed.

• Images edited by a JPEG image editor (Photoshop, Paintshop, etc.) may not

 

 

be displayed normally. Edit the image on a PC, convert back to JPEG format,

 

 

save, and try again.

Some pictures are not displayed as a slideshow.

This product can accommodate a maximum of 4,000 pictures. Any excess

pictures will not be recognized and will not be displayed as a slide show.

 

The picture size changes when I rotate it.

The picture size changes automatically depending on the rotation angle (90°,

-90°) in order to display the entire image on the screen.

 

The picture looks stretched horizontally or vertically.

Press [MENU] on the slide show screen. Go to <Settings> - <Photos> -

<Aspect Ratio> and change the setting to <Original Fit> and check again.

 

Previews are too slow.

Previews may be slow for large-sized images and multiple images.

Slide show effects are displayed when I have saved only one

The slide show effects will be displayed automatically in order to protect the

picture I want in the memory card or when I pause the slide

panel. This is not an error.

show with multiple pictures saved in the memory card.

 

 

In what order are the pictures, which are saved in the

They are arranged according to the file names. The slide show display order

is determined in the order of number, upper-case letter, and lower-case letter.

memory card, displayed?

Please note that a file name of up to only 25 characters can be recognized.

 

The slide show doesn’t start automatically.

Ensure that the <Startup Mode> is set to <Slideshow> in <Settings> - <General>.

 

• Ensure that the current time has been set correctly.

I have set <Auto Picture On/Off> but the screen doesn’t

• The screen will not switch on automatically if you have turned the digital

 

frame off by pressing [ ] when <Auto Picture On/Off> has been set. The

switch on automatically.

 

 

screen switches on automatically only if the power has been switched off

 

 

 

 

automatically at the Auto Picture Off time.

The pictures I copied from a USB memory or SD card onto

This product is designed to reduce the file size of high-resolution pictures to fit

the screen’s ideal resolution when they are copied onto the internal memory.

the internal memory have changed in resolution and file size.

If you want to disable the settings, you can change to the original size by

 

selecting <Settings> - <General> - <Frame Memory Copy>.

The digital frame is not recognized as a removable disk when

The SPF-87H has 2 USB connectors. You must connect the USB connector

[

] because the digital frame will not be recognized as a removable disk if

I connect it to a PC with the USB cable.

only the auxiliary power (DC 5V) connector is connected to a PC.

 

Product Specifications

 

 

 

Classification

 

Details

Model name

SPF-87H

 

SPF-107H

 

 

 

 

 

Panel

Type

8” TFT LCD

 

10” TFT LCD

 

Resolution

800 x 480

 

1024 x 600

 

 

 

 

Supported format

JPEG (Progressive or CMYK type pictures are not supported.)

Internal memory

1 GB

 

 

 

 

 

 

 

USB

 

Host (USB 2.0) / Device (USB 2.0)

 

 

 

 

 

 

 

Power

Rating

External DC power supply device (12 V)

 

 

supply

 

 

 

 

Power consumption

General: 5.3 W / Power off: Under 1 W

 

General: 5.9 W / Power off: Under 1 W

 

 

 

 

 

 

 

General

Size (Width x height x depth)

236.0 x 159.4 x 23.0 mm

 

280.0 x 188.0 x 23.0 mm

 

Weight

500 g

 

600 g

 

 

 

 

 

The product design may differ according to the model, and specifications are subject to change without prior notice for product performance enhancement.

This device is a Class B digital apparatus.

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Samsung LP10IPLSBTZEN Troubleshooting, Check the below table first when a malfunction is suspected, Classification Details
Page 5 Page 7

LP10IPLSBTZEN, LP08IPLSBTZEN, LP08IPLEBTZEN specifications

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