card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Have you installed the

Install the monitor driver according to the

monitor driver?

Driver Installation Instructions.

See the video card

Install the monitor driver according to the

manual to see if the

Driver Installation Instructions.

Plug & Play (VESA

 

DDC) function can be

 

supported.

 

Check when

MagicTune feature is

MagicTune does not

found only on PC (VGA)

function properly.

with Window OS that

 

supports Plug and Play.

MagicTune™ doesn't

Have you changed your

work properly.

PC or video graphic

 

card?

*To check whether your PC is available for MagicTune feature, follow the

steps below (When Windows is XP);

Control Panel -> Performance and Maintenance -> System -> Hardware -> Device Manager -> Monitors -> After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.

Visit our website and download the installation software for MagicTune MAC.

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz. (Do not exceed 75Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur, contact an authorized service center.

Q & A

Question

Answer

How can I change the frequency?

Frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control Panel→Display→Settings.