9 故障排除指南

9.1联系三星客服中心前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 10.3标准信号模式表”),非最佳模式消息会短暂显示。

9.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查本产品和 PC 之间是否已正确连接缆线,且

 

 

连接器已稳固锁定到位。(请参阅 2.3连接并

 

 

使用 PC

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线。(请参阅 2.3

 

 

接并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

2.3连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

"非最佳模式”。

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第81页)更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

9 故障排除指南 68

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Samsung LS22C20KBS/EN, LS19C20KNS/EN, LS19C20KNY/EN, LS22C20KNY/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS22C20KBW/EN, LS19C20KNY/EN, LS19C20KNW/EN, LS22C20KNY/EN, LS24C20KBL/EN specifications

Samsung has consistently been a leader in the display technology sector, and their range of monitors, including the LS19C20KNS/EN, LS22C20KBS/EN, LS24C20KBL/EN, LS22C20KNY/EN, and LS23C20KBS/EN, exemplifies their commitment to innovation and quality. These monitors cater to various user needs, whether for everyday tasks, professional work, or entertainment.

The LS19C20KNS/EN is a 19-inch monitor that offers a compact design suitable for environments where space is limited. It comes with an impressive VA panel that delivers vibrant colors and deep blacks, enhancing the viewing experience. The slim profile of this model makes it easy to fit into any workspace, while the stand allows for tilt adjustments, promoting ergonomic use.

Moving up in size, the LS22C20KBS/EN and LS22C20KNY/EN both feature a 22-inch display, ideal for users seeking a balance between screen real estate and desk space. These models utilize Samsung's advanced Display Technology for broad viewing angles and excellent color reproduction. The Flicker-Free technology minimizes eye strain during extended viewing sessions, making these monitors perfect for tasks that require long hours of focus.

The LS23C20KBS/EN features a 23-inch display, providing an even larger canvas for multitasking and media consumption. This model is equipped with Samsung’s Game Mode, optimizing the settings for gaming enthusiasts by enhancing contrast and response time. Coupled with the Low Input Lag feature, it ensures a smoother gaming experience without interruption or lag.

Finally, the LS24C20KBL/EN stands out with its 24-inch screen, delivering a Full HD resolution that brings sharpness and clarity to images and videos. The ultra-slim bezel design maximizes the screen area and is aesthetically pleasing, making it an attractive addition to any setup. Additionally, this model supports multiple connectivity options, including HDMI and VGA ports, giving users the flexibility to connect various devices.

All these Samsung monitors feature a user-friendly design, including adjustable brightness levels and presets for different viewing environments. Furthermore, their Energy Star certification underscores Samsung’s commitment to sustainability, providing energy-efficient solutions that reduce power consumption.

In summary, the Samsung LS19C20KNS/EN, LS22C20KBS/EN, LS24C20KBL/EN, LS22C20KNY/EN, and LS23C20KBS/EN monitors encompass a blend of cutting-edge technology, user-centric features, and stylish design, making them suitable for a diverse range of applications from casual use to professional environments.