5.故障排除

5-1.显示器自诊断

您可使用自诊断功能检查本产品是否工作正常。

如果产品与 PC 正确连接后出现空白画面且电源 LED 不断闪烁,则请根据以下步骤执行自诊断功能。

1.关闭本产品和 PC 的电源。

2.从本产品上拔下 D-Sub缆线。

3.打开本产品电源。

4.如果本产品工作正常,则会出现 Check Signal Cable 消息。

这种情况下,如果再次出现了空白画面,则请确保 PC 和连接没有问题。本产品是工作正常的。

5-2.常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

电源线是否连接正确?

屏幕上是否出现了 Check Signal Cable 消息?

屏幕上是否出现了 Not Optimum Mode 的消息?

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

是否采用了 DVI 缆线进行连接?

检查电源线的连接情况。

检查 PC 与本产品之间的缆线连接。

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请按本

产品上的 按钮,以重新检查输入信号。

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会出现 这种情况。

在这种情况下,请为产品设置适当的分辨率和频率。

当省电功能正在运行时会发生这种情况。

单击鼠标或按任意键便可恢复屏幕显示。

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重新连

DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法输出视 频信号。

在这种情况下,连接 DVI 缆线后重启 PC

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否被设置为“Off”(关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

显卡是否正确配置?

检查计算机的缆线连接。

重新将显卡完全插入计算机中。

检查 <Color Effect> 是否被设置为 <Off>

请参考《用户手册》设置显卡。

显示区域突然移至边缘或中间。

是否更换过显卡或驱动程序?

是否更改了适合本产品的分辨率和频率?

显卡是否正确配置?

请按 [AUTO] 按钮,运行自动调整功能。

请将显卡的分辨率和频率设置为适当值。

请参阅(标准信号模式表)

请参考《用户手册》设置显卡。

图片失焦。

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

请参阅(标准信号模式表)

色彩显示模式为 16 位(16 色)。更换显卡后屏幕色彩发生了变化。

是否安装了本产品的设备驱动程序?

显卡是否正确配置?

Windows ME/XP/2000:通过选择“Control Panel”(控制面板) Æ“Display”(显示)Æ“Settings”(设置)来重新设置色彩。

根据新的显卡驱动程序重新配置色彩。

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Samsung LS23LRZKUV/EN, LS20LRZKUV/EN manual 故障排除

LS23LRZKUV/EN, LS20LRZKUV/EN specifications

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