5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

 

 

屏幕上是否出现了 <检测信号线> 消息?

(使用D-sub电缆连接)

 

 

检查 PC 与本产品之间的缆线连接。

 

(使用 DVI 缆线连接)

 

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 [

] 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了<非最佳模式>的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

 

没有出现屏幕调整菜单 (OSD)

 

 

 

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否未设置为<>

 

 

 

颜色显示不正常/图片黑白显示

 

 

 

 

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否未设置为 <>

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

 

显示区域突然移至边缘或中间。

 

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

 

图片失焦。

 

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

 

故障排除

5-2

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Samsung LS22PUKKF/XF, LS20PUZKF/EN, LS22PUYKFHEN, LS22PUKKF/EN, LS22PUYKF/EN, LS19PUYKF/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源

LS23PUHKF/EN, LS22PUYKFZHEN, LS19PUYKF/ZW, LS19PUYKF/EN, LS22PUKKF/EN specifications

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