9Guide de dépannage

9.1Exigences préalables à tout contact avec le service clientèle de Samsung

9.1.1 Test du produit

Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci-après. Si le problème persiste, contactez le service clientèle.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran est hors tension et que le voyant d'alimentation clignote alors que le produit est correctement branché à un PC, procédez à un test d'auto-diagnostic.

1

2

3

4

Mettez hors tension l'ordinateur et l'appareil.

Débranchez le câble du produit.

Met l'appareil sous tension.

Si le message Vérif. câble signal apparaît, le produit fonctionne normalement.

Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

9.1.2 Vérification de la résolution et de la fréquence

Si un mode dépassant la résolution prise en charge est utilisé (consultez la section "10.3 Tableau des modes de signal standard"), le message Mode non optimal apparaîtra pendant un court moment.

9.1.3 Vérifiez les éléments suivants :

Problème d'installation (mode PC)

Problèmes

Solutions

 

 

L'écran s'allume et s'éteint continuellement.

Vérifiez que le câble est correctement branché

 

entre le produit et le PC et que les connecteurs

 

sont bien verrouillés. (Consultez la section "2.2

 

Connexion et utilisation d'un ordinateur".)

 

 

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Samsung LS27D390HS/EN manual Guide de dépannage, Test du produit, 2 Vérification de la résolution et de la fréquence

LS22D390QS/EN, LS24D390HL/EN, LS22D390HS/EN, LS27D390HS/EN specifications

The Samsung LS27D390HS/EN, LS22D390HS/EN, and LS24D390HL/EN monitors represent a compelling blend of performance and design, catering to both casual users and professionals seeking to enhance their visual experience. These monitors are part of Samsung's D390 series, known for their vibrant displays, ergonomic design, and advanced technologies.

One of the standout features of the D390 series is the stunning PLS (Plane-to-Line Switching) technology. This provides wider viewing angles, ensuring consistent colors and clarity from various perspectives, making it ideal for collaborative workspaces or family settings. The PLS panel also delivers impressive color reproduction, with a broader color gamut that enhances the viewing experience whether for work, gaming, or entertainment.

In terms of resolution, these models boast Full HD 1920x1080 pixels, offering sharp and detailed imagery. Whether you're browsing the web, watching movies, or working on spreadsheets, the clarity and detail provided by these screens can enhance productivity and enjoyment. The 16:9 aspect ratio further complements the HD experience, allowing for immersive viewing without any distortion.

The design of the D390 series is another highlight. Each monitor features a slim profile and a modern aesthetic, making them suitable for various environments. The sleek bezels contribute to a more extensive viewing area, ideal for multi-monitor setups. Additionally, the ergonomic stands offer tilt functionality, allowing users to find the most comfortable viewing angle, reducing eye strain during extended use.

Energy efficiency is also a significant consideration for the D390 monitors. They come with features that contribute to lower energy consumption, earning them an environmentally-friendly edge without compromising on performance. With Samsung's eco-saving technology, users can adjust brightness levels automatically, ensuring that energy is used effectively.

Connectivity options are well accommodated, with HDMI and D-sub ports available on the monitors, allowing easy linkage to a variety of devices, from computers to gaming consoles. The built-in Samsung MagicAngle technology significantly enhances off-angle viewing, improving the display experience in various setups.

In conclusion, the Samsung LS27D390HS/EN, LS22D390HS/EN, and LS24D390HL/EN monitors offer an attractive package with their PLS technology, Full HD resolution, stylish design, and energy efficiency. These features make them an excellent choice for a wide range of users seeking high-quality displays that cater to both productivity and entertainment.