| with Window OS |
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| that supports Plug | Control Panel → Performance and Maintenance → |
| and Play. | System → Hardware → Device Manager → Monitors → |
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| After deleting Plug and Play monitor, find 'Plug and Play |
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| monitor' by searching new Hardware. |
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| MagicTune™ is an additional software for the monitor. |
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| Some graphic cards may not support your monitor. |
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| When you have a problem with the graphic card, visit |
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| our website to check the compatible graphic card list |
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| provided. |
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| http://www.samsung.com/monitor/magictune |
MagicTune™ | Have you changed | Download the latest program. The program can be |
doesn't work | your PC or video | downloaded |
properly. | graphic card? | http://www.samsung.com/monitor/magictune |
| Did you install the |
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| program? | Reboot the computer after installing the program for the |
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| first time. If a copy of the program is already installed, |
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| remove it, reboot the computer, and then install the |
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| program again. You need to reboot the computer for it |
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| to operate normally after installing or removing the |
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| program. |
Problems related to | No sound | Ensure that the audio cable is firmly connected to both |
Audio |
| the |
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| on your sound card. |
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| (Refer to Connecting the Monitor) |
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| Check the volume level. |
| Sound level is too | Check the volume level. |
| low. | If the volume is still too low after turning the control to its |
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| |
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| maximum, check the volume control on the computer |
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| sound card or software program. |
I pressed the Power | Please shut down | Windows XPe may sometimes not shut down normally. |
button to turn the | the monitor | In this case, please shut the monitor down by force by |
monitor off. But only | forcefully. | holding down the Power Button for five (5) seconds. |
the message 'Please |
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Wait' appears and |
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the monitor does not |
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turn off even after a |
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lot of time has |
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passed. |
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Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Symptom | Solutions |
The screen does | To use the network function, approximately 30 seconds of booting time is |
not appear when I | required after turning the power on, and a blank screen appears for 3 to 4 |
switch to the Client | seconds during booting. |
Mode. | Please switch the mode about 30 seconds after the power is turned on. |
The client screen | 1) Check if the Hub port LED to which the LAN cable is connected blinks. If not, |
appears, but I | that indicates that the LAN connection is disconnected. In this case, connect |
cannot connect to | using another LAN cable. |
the server. | 2) Check if the settings of the 'Settings', 'Network' tab are properly set up. The |
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| default setting is "DHCP". If your network uses a static IP address, select 'Use |
| the following IP address' and then enter the appropriate IP address information. |
| 3) Check if the 'User Name' and 'Password' set in the 'Remote Desktop' tab of |
| 'Settings' are the same as those of the host PC. If not, match the 'User Name' |
| and 'Password' of the 'Remote Desktop' with those of the host PC. |
I cannot access the | 1) Check if the Hub port LED to which the LAN cable is connected blinks. If not, |