10 Solución de problemas

10.1Requisitos antes de ponerse en contacto con el Centro de servicio técnico de Samsung

10.1.1 Prueba del producto

Antes de llamar al Centro de servicio técnico de Samsung, pruebe el producto de este modo. Si el problema continúa, póngase en contacto con el Centro de servicio técnico de Samsung.

Utilice la función de prueba para comprobar si el producto funciona normalmente.

Si la pantalla se apaga y el indicador de alimentación parpadea aunque el producto esté correctamente conectado a un PC, lleve a cabo una prueba de autodiagnóstico.

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Apague el PC y el producto.

Desconecte el cable del producto.

Encender el producto.

Si aparece el mensaje Comprobar cable señal, el producto funciona normalmente.

Si la pantalla permanece en blanco, compruebe el sistema de PC, la controladora de vídeo y el

cable.

10.1.2 Comprobación de la resolución y la frecuencia

En el caso de un modo que supere la resolución admitida (consulte "11.3 Tabla de los modos de señal estándar"), aparecerá brevemente el mensaje Modo no óptimo.

10.1.3 Compruebe lo siguiente.

Problema de instalación (modo PC)

La pantalla se enciende y se apaga continuamente.

Compruebe que el cable esté bien conectado al producto y al PC, así como que los conectores estén firmemente enchufados.

(Consulte "3.3 Conexión y uso de un PC".)

Problema de la pantalla

El LED de encendido está apagado. La pantalla no se encenderá.

Compruebe que el cable de alimentación esté bien conectado.

(Consulte "3.3 Conexión y uso de un PC".)

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Samsung LS23B550VS/EN manual Solución de problemas, Prueba del producto, Comprobación de la resolución y la frecuencia

LS23B550VS/EN, LS27B550VS/EN specifications

The Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN are part of Samsung's B5 series of monitors, designed to cater to a wide range of professional and personal needs. These monitors are characterized by their advanced features, excellent display quality, and user-centric designs, making them a popular choice for both office and home use.

One of the standout features of these models is their high-resolution display, which offers vibrant colors and sharp details. The 27-inch LS27B550VS models provide a Full HD resolution of 1920 x 1080 pixels, while the 23-inch LS23B550VS delivers the same clarity in a slightly more compact design. This ensures that users can appreciate crisp images whether they're working on spreadsheets, enjoying multimedia content, or engaging in gaming.

Samsung's B5 series monitors incorporate various display technologies that enhance the viewing experience. The use of a VA panel allows for wider viewing angles and deeper blacks, making the screens suitable for collaborative work environments where multiple viewers are present. Additionally, the monitors feature a high contrast ratio, contributing to vivid colors and striking imagery.

Moreover, these monitors support AMD FreeSync technology, which helps eliminate screen tearing during fast-paced gaming or video playback. This results in a smoother visual experience, contributing to an immersive atmosphere for users who enjoy gaming or watching movies.

The LS27B550VS and LS23B550VS models also prioritize user comfort and convenience. They come equipped with an ergonomic stand that allows for height adjustments, tilt, and rotation, ensuring that users can find their ideal viewing position. This is particularly beneficial for long working hours, as it helps reduce strain on the neck and eyes.

In terms of connectivity, all three models feature multiple ports, including HDMI and DisplayPort, making them versatile for various devices such as laptops, desktops, and gaming consoles. Additionally, they are designed with a slim profile and minimal bezels, providing a modern aesthetic that fits well into any workspace or home setup.

In summary, the Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN monitors combine advanced display technology, ergonomic design, and versatile connectivity options, making them ideal choices for professionals and home users alike who seek high-quality visuals and comfort in their daily tasks.