9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 95).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 53) and Fine (page 54).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 95) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 43) and Contrast (page

 

44).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 84

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Samsung LS27C65UDSA/CI, LS23C65KKS/EN, LS23C65KKC/EN, LS23C65UDC/EN, LS24C65UPL/EN, LS22C65UDC/EN, LS22C65KKS/EN Sound issue
Page 83 Page 85

LS24C65KBWA/CI, LS23C65UDC/CH, LS27C65UDSA/CI, LS23C65UDSA/CI, LS24C65KBWV/CH specifications

Samsung has made significant strides in the monitor market with its latest offerings: the LS24C65UXWF/EN, LS27C65UXS/EN, LS24C65KBWV/EN, LS24C65UDW/EN, and LS24C65XMWG/EN models. These monitors are designed for users who demand performance, vibrant display quality, and ergonomic features.

One of the main features of these monitors is their high-resolution display capabilities. With a sharp WQHD (2560 x 1440) resolution in some models, users can experience enhanced detail, making them ideal for both professional and recreational use, including gaming, graphic design, and video editing. The LS27C65UXS/EN, for instance, offers a larger 27-inch screen, perfectly suited for multitasking and immersive gaming experiences.

The monitors also utilize Samsung's advanced display technology, including Quantum Dot technology in some variants, which enables a wider color spectrum and improved color accuracy. This feature is particularly beneficial for creative professionals who rely on precise color reproduction. With HDR (High Dynamic Range) support in select models, users can enjoy deeper blacks and brighter whites, enhancing overall visual quality.

Another characteristic worth mentioning is the monitor's ergonomic design. These models come equipped with adjustable stands allowing users to modify the height, tilt, and swivel to fit their viewing preferences and comfort. With features like VESA mount compatibility, users can easily wall-mount these monitors to save desk space or create a more streamlined setup.

Connectivity options are plentiful, featuring HDMI, DisplayPort, and USB hubs, making it simple to connect multiple devices, from laptops to gaming consoles. Additionally, features like Picture-in-Picture (PIP) and Picture-by-Picture (PBP) allow for multitasking with ease by displaying content from multiple sources simultaneously.

Moreover, Samsung’s Eye Saver Mode and Flicker Free technology reduce eye strain during extended usage periods, making these monitors eye-friendly. With a sturdy build quality and sleek design, they can seamlessly fit into any professional or home office environment.

In summary, the Samsung LS24C65 series represents a combination of advanced technology and user-centric design, making them an excellent choice for a wide range of users, whether for work or play. Their impressive features ensure that whether you're gaming, designing, or simply browsing, you’re guaranteed a premium viewing experience.
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