5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 <检测信号线> 消息?

(使用D-sub电缆连接)

 

检查 PC 与本产品之间的缆线连接。

 

(使用 DVI 缆线连接)

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的[

]按钮,以重新检查输入信号。

 

 

屏幕上是否出现了<非最佳模式>的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

1. 当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

2. 如果 <检测信号线 > 况持续超过五分钟,将激活Lossless

 

式。在 Lossless 模式下,显示器的背景光将关闭。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

使用 [HDMI] [HDMI-DVI] 缆线连接显示器与 PC 时,屏幕顶

屏幕中的空白区域并非显示器产生的。

部和底部出现空白区域。

该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI DVI

 

选项中调节屏幕大小,即可解决该问题。

 

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动

 

程序更新至最新版本。

 

(有关调节屏幕设置的详细信息,请咨询显卡或计算机制造商。

 

)

 

 

 

 

图像太亮或太暗。

调整 <亮度> <对比度>

(请参阅 <亮度> <对比度>

显示亮度会根据 <灵动视角> 模式设置的不同而有所不同。

如果 <灵巧模式> 设置为 <动态对比度>,则显示亮度会根据输入信号的不同而有所不同。

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 OSD 调整锁定 功能是否被设置为“Off” (关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

5-2

故障排除

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Samsung LS24A350HS/EN, LS27A350HS/EN, LS23A350HS/EN, LS22A350HS/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源

LS22A350HS/EN, LS27A350HS/EN, LS23A350HS/EN, LS24A350HS/EN specifications

The Samsung LS24A350HS/EN, LS23A350HS/EN, and LS22A350HS/EN monitors represent a remarkable combination of sleek design, vibrant display technology, and user-friendly features, making them suitable for both home and professional environments. These models are part of Samsung's A350 series, designed to cater to diverse computing needs while enhancing the overall viewing experience.

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Screen size is variable across the models, with the LS24A350HS being 24 inches, the LS23A350HS at 23 inches, and the LS22A350HS measuring 22 inches. This range allows users to select a monitor that perfectly fits their space and requirements. The slim bezels of these models provide a modern aesthetic, maximizing screen space and creating a more immersive viewing experience.

Samsung has incorporated advanced technologies such as Magic Eco and Magic Angle, which significantly enhance usability. Magic Eco helps to reduce power consumption, making these monitors energy efficient and environmentally friendly. Magic Angle allows users to enjoy consistent picture quality from various viewing positions, ensuring that users do not compromise on visual enjoyment regardless of where they sit.

Additionally, these monitors come with a range of connectivity options including VGA and DVI ports, making it easy to connect to various devices. The ergonomic design features an adjustable stand that allows for tilt adjustments, accommodating user preferences for enhanced viewing comfort.

The Samsung A350 series monitors also boast a quick response time, reducing blurring and providing smoother motion during fast-paced activities such as gaming or action movies. With Samsung's commitment to quality and innovation, the LS24A350HS/EN, LS23A350HS/EN, and LS22A350HS/EN models are truly exceptional choices for users seeking performance and versatility in their display solutions.