8故障排除指南

8.1联系三星客服中心前的要求

8.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

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2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

8.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 9.4标准信号模式表”),非最佳模式消息会短暂显示。

8.1.3 检查以下各项

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查产品与 PC 之间缆线的连接情况,确保连接

 

 

是安全的。(请参阅 2.2连接并使用 PC

 

 

 

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线 (请参阅 2.2连接

 

 

并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

2.2连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

"非最佳模式”。

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第80页)更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

屏幕上图像失真。

 

检查本产品的缆线连接 (请参阅 2.2连接并使

 

 

PC

 

 

 

8 故障排除指南 74

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Samsung LS27A650DE/EN, LS24A650DE/EN, LS27A650DS/EN, LS24A650DS/EN, LS24A850DW/EN 故障排除指南, 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率

LS24A850DW/EN, LS27A650DS/EN, LS27A650DE/EN, LS24A650DS/EN, LS24A650DE/EN specifications

The Samsung LS24A650DS/EN, LS27A650DE/EN, LS24A650DE/EN, LS27A650DS/EN, and LS24A850DW/EN are part of Samsung's modern lineup of monitors designed to provide excellent performance for both professional and everyday use. These monitors cater to a range of needs, from productivity in office tasks to immersive multimedia experiences.

One of the defining characteristics of these models is their high-resolution displays. The LS24A650 and LS27A650 series feature QHD (2560 x 1440) resolution, which offers sharp images and vibrant colors, making these monitors ideal for graphic design, video editing, and gaming. The LS24A850 model takes this further, boasting a WQHD (Wide Quad HD) resolution, which provides an even more expansive workspace for multitasking and enhanced visual clarity.

All models in this series utilize a versatile IPS (In-Plane Switching) panel technology, ensuring wide viewing angles and consistent color reproduction. Whether you are working late into the night or presenting to a group, the color accuracy and brightness remain stable.

Another significant feature is the integration of advanced ergonomic designs. Each model offers flexible adjustability, including height, tilt, swivel, and pivot capabilities, allowing users to customize their viewing experience for comfort during extended use. This ergonomic approach is complemented by VESA mount compatibility, enabling users to save desk space and create a more organized workstation.

The Samsung LS24A650 and LS27A650 models also incorporate adaptive technologies such as AMD FreeSync, which helps reduce screen tearing, ensuring a smooth gaming experience. The high refresh rate and fast response times contribute to the overall performance, making these monitors suitable for competitive gamers.

Connectivity options are plentiful, ranging from HDMI and DisplayPort inputs to USB hubs, facilitating easy connectivity with various devices such as laptops, desktops, and gaming consoles. The inclusion of features like Picture-by-Picture and Picture-in-Picture enhances multitasking capabilities, allowing users to view content from multiple sources simultaneously.

Additionally, energy efficiency is a key highlight of these models. They adhere to several environmental standards, consuming less power without compromising performance.

In summary, the Samsung LS24A650DS/EN, LS27A650DE/EN, LS24A650DE/EN, LS27A650DS/EN, and LS24A850DW/EN represent an advanced range of monitors that combine sleek design, cutting-edge technology, and user-friendly features, making them suitable for professionals and casual users alike.