9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off.

Check that the power cable is connected

The screen will not switch on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 75).

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 75) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 68

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Samsung LS24B42XBWG/EN, LS24B420BWV/EN manual Screen issue

LS24B42XBWG/EN, LS24B420BWV/EN specifications

The Samsung LS22B420BW/EN, LS22B420BWV/EN, LS19B420BW/EN, LS24B420BWV/EN, and LS24B420BW/EN are part of Samsung's esteemed series of monitors designed to cater to a wide range of professional and personal uses. These monitors are adept at delivering exceptional visual quality and ergonomic design, ensuring that users experience optimal performance for both work and entertainment.

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In conclusion, the Samsung LS420 series monitors present a combination of outstanding display quality, ergonomic design, versatile connectivity, and energy efficiency. These monitors are well-suited for professionals and casual users alike, making them a reliable choice for anyone in need of reliable, high-performing display solutions. Whether for work, gaming, or media consumption, these monitors are designed to meet diverse user needs efficiently.