9Troubleshooting Guide

Screen issue

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 87).

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

(Refer to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 53) and Fine (page 54).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 87) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 41) and

 

Contrast (page 42).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 80

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Samsung LS24C550VL/EN, LS24C550ML/EN, LS23C550HS/EN, LS24C550HL/ZR, LS22C550HSMXV, LS24C550ML/CI Not Optimum Mode is displayed

LS24C550ML/CI, LS24C550ML/EN, LS22C550HSMXV, LS24C550HL/ZR, LS23C550HS/EN specifications

The Samsung LS24C550ML/CI is a remarkable monitor that caters to both professional and casual users, offering an exquisite blend of performance, design, and features. This 24-inch LED display is part of Samsung's versatile range, providing a rich viewing experience with vibrant colors and sharp details.

One of the standout features of the LS24C550ML/CI is its Full HD resolution of 1920 x 1080 pixels. This high-definition capability ensures that images, videos, and texts appear crystal clear, making it ideal for everything from graphic design work to gaming. The monitor utilizes Samsung's advanced PLS (Plane-to-Line Switching) technology, which not only provides wide viewing angles of 178 degrees horizontally and vertically but also enhances color reproduction, enabling users to see more accurate hues from a variety of positions.

Color accuracy is further bolstered by the monitor's coverage of the sRGB spectrum, ensuring that those working with graphics or video editing can rely on consistent color performance. The LS24C550ML/CI also boasts a brightness of 250 cd/m² and a contrast ratio of 1000:1, which collectively contribute to deeper blacks and brighter whites, enhancing the overall visual experience.

In terms of ergonomic design, this Samsung monitor features a sleek, minimalistic look with a slim bezel that maximizes screen space. Users can adjust the screen's height, tilt, and swivel for optimal viewing comfort, ensuring that even long hours of usage don't lead to discomfort.

The LS24C550ML/CI also comes equipped with multiple connectivity options, including DisplayPort, DVI, and HDMI ports. This makes it easy to connect to various devices such as PCs, laptops, and game consoles, enhancing its versatility for different uses. Additionally, the monitor supports features like picture-by-picture for multitasking, allowing users to view content from different sources simultaneously.

To further enhance user experience, Samsung has integrated technologies aimed at reducing eye strain. The Flicker-Free technology and Eye Saver mode help minimize blue light emissions, making it easier on the eyes during extended viewing periods.

Overall, the Samsung LS24C550ML/CI stands out as a feature-rich, high-performance monitor suitable for professionals and casual users alike, combining stunning visuals, ergonomic design, and user-friendly features in one sleek package.