5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 “检测信号线" 消息?

检查 PC 与本产品之间的缆线连接。

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了 “非最佳模式”的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

没有出现屏幕调整菜单 (OSD)

 

 

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否被设置为 “Off”(关)。

 

 

颜色显示不正常/图片黑白显示

 

 

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否被设置为 <>

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

图片失焦。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

色彩显示模式为 16 位 (16 色)。更换显卡后屏幕色彩发生了变化。

 

 

是否安装了本产品的设备驱动程序?

Windows ME/XP/2000:通过选择 “Control Panel”(控制面

 

板)→ “Display”(显示)→ “Settings”(设置)来重新设

 

置色彩。

 

 

显卡是否正确配置?

根据新的显卡驱动程序重新配置色彩。

 

 

连接显示器时,显示找到未知显示器:即插即用 “ (VESA DDC) 显示器)”。

 

 

是否安装了本产品的设备驱动程序?

根据驱动程序安装相关说明安装设备驱动程序。

 

 

参考显卡的 《用户手册》,检查显卡是否支持所有的即插即用

根据驱动程序安装相关说明安装设备驱动程序。

(VESA DDC) 功能。

 

 

 

故障排除

5-2

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Samsung LS24EFHKU/EN, LS23EFVKUV/EN, LS23EFVKUV/ZA manual 2常见故障检查, 出现空白画面/无法打开本产品电源

LS23EFVKUV/EN, LS24EFHKU/EN, LS23EFVKUV/ZA specifications

The Samsung LS24EFHKU/EN and LS23EFVKUV/EN are two sophisticated monitors designed for both casual users and professionals seeking high-quality display solutions. With their rich feature sets, these monitors bring several advantages, including advanced display technologies and ergonomic designs that cater to a variety of applications.

Both models boast a sleek, modern design that enhances any workspace. The LS24EFHKU/EN comes with a 24-inch screen size, while the LS23EFVKUV/EN offers a slightly smaller 23-inch display. These monitors utilize Samsung's cutting-edge PLS (Plane-to-Line Switching) technology that guarantees vibrant colors and wide viewing angles, ensuring that images appear consistent and accurate from different perspectives.

One notable feature of both monitors is their stunning resolution. With a Full HD (1920 x 1080) resolution, users can enjoy crisp visuals that make text sharp and images vibrant. The clarity of the display makes both monitors ideal for tasks ranging from professional graphic design to simple web browsing and office work.

In addition to their impressive display capabilities, these models are equipped with a variety of connectivity options. Users can easily connect to their computers or laptops thanks to multiple input ports, including HDMI and DisplayPort, offering flexibility in how they set up their workspace.

Another key characteristic of the LS24EFHKU/EN and LS23EFVKUV/EN is their ergonomic design. Both monitors come with stand systems that allow users to adjust the height, tilt, and swivel of the screens, promoting a comfortable viewing experience and helping to reduce strain during long periods of use. This functionality is crucial for users who spend hours in front of their monitors, ensuring that their posture remains healthy.

Samsung's commitment to eye care technology is apparent in these monitors. They feature low blue light modes and flicker-free technology, which can significantly reduce eye fatigue over extended periods of use.

Finally, the energy-efficient design of these monitors contributes to sustainability efforts without compromising performance. Overall, the Samsung LS24EFHKU/EN and LS23EFVKUV/EN are excellent choices, offering impressive visuals, ergonomic benefits, and connectivity options, making them suitable for a range of users from home offices to professional studios.