Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance,

please call the phone number on the Information section or contact your dealer.

Symptom

Check List

Solutions

No images on the

Is the power cord

Check the power cord connection and supply.

screen.

connected

 

I cannot turn on

properly?

 

the monitor.

 

 

 

Can you see

(Connected using the D-sub cable)

 

"Check signal

Check the signal cable connection.

 

cable" on the

 

 

screen?

(Connected using the DVI cable)

 

 

If you still see an error message on the screen when the

 

 

monitor is connected properly, check to see if the monitor

 

 

status is set to analog.

 

 

Press ' ' button to have the monitor double-check the

 

 

input signal source.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see "Not

You can see this message when the signal from the

Optimum Mode",

video card exceeds the maximum resolution and

"Recommended

frequency that the monitor can handle properly.

Mode 1920 x 1200

 

60 Hz" on the

Adjust the maximum resolution and frequency that the

screen?

monitor can handle properly.

 

If the display exceeds SXGA or 75 Hz, a "Not Optimum

 

Mode", "Recommended Mode 1920 x 1200 60 Hz"

 

message is displayed. If the display exceeds 85 Hz, the

 

display will work properly but the "Not Optimum Mode",

 

"Recommended Mode 1920 x 1200 60 Hz" message

 

appears for one minute and then disappears.

 

Please change to the recommended mode during this

 

one-minute period.

 

(The message is displayed again if the system is

 

rebooted.)

There is no image

The monitor is in PowerSaver mode.

on the screen.

 

Is the power

Press a key on the keyboard to activate the monitor and