2-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the “Check Signal Cable” message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

button of the product.

 

 

Is the “Not Optimum Mode” message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the <OSD Adjustment Lock> function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

2-2

Troubleshooting

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Samsung LS24LRZKUV/EN manual Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on
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LS24LRZKUV/EN specifications

The Samsung LS24LRZKUV/EN is a standout offering in the realm of computer monitors, designed to cater to a wide range of users, from professionals to casual gamers. This model combines advanced technology with user-friendly features, making it a versatile choice for various applications.

One of the key features of the LS24LRZKUV/EN is its impressive 24-inch display. With a resolution of 1920 x 1080 pixels, it delivers sharp and vibrant visuals that make everything from document editing to gaming a pleasurable experience. The monitor utilizes Samsung’s advanced VA panel technology, which ensures deeper blacks and excellent contrast ratios. This is especially beneficial for media consumption and professional graphic work, allowing users to appreciate true-to-life colors and rich details.

Another highlight is its refresh rate of 75Hz, which is slightly above the standard 60Hz found in many monitors. This improvement enhances the fluidity of on-screen motion, making it a great choice for gaming and fast-paced video. Coupled with a response time of just 5 milliseconds, the LS24LRZKUV/EN minimizes motion blur, ensuring a smoother visual experience.

In terms of connectivity, the LS24LRZKUV/EN is equipped with multiple ports, including HDMI and VGA inputs, providing flexibility in how you connect your devices. This means users can easily switch between different setups, whether it’s for work or entertainment.

The monitor also incorporates Samsung’s Eye Saver Mode and Flicker-Free technology, designed to reduce eye strain during long hours of use. This makes it particularly suitable for professionals who spend significant time in front of their screens, as it helps mitigate discomfort.

The sleek design of the LS24LRZKUV/EN also deserves mention. Its slim bezels contribute to a modern aesthetic that can fit into any workspace, while the ergonomic stand offers adjustable height settings, tilt, and swivel features. This allows users to customize their viewing experience for maximum comfort.

In summary, the Samsung LS24LRZKUV/EN combines high-quality visuals, advanced technologies, and user-friendly features, making it an ideal choice for a diverse range of users. Whether for intense gaming sessions or professional productivity, this monitor stands out as a reliable and stylish option that enhances your overall computing experience.
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