2-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 “检测信号线" 消息?

检查 PC 与本产品之间的缆线连接。

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了 “非最佳模式”的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

没有出现屏幕调整菜单 (OSD)

 

 

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否被设置为 “Off”(关)。

 

 

颜色显示不正常/图片黑白显示

 

 

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否被设置为 <>

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

图片失焦。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

色彩显示模式为 16 位 (16 色)。更换显卡后屏幕色彩发生了变化。

 

 

是否安装了本产品的设备驱动程序?

Windows ME/XP/2000:通过选择 “Control Panel”(控制面

 

板)→ “Display”(显示)→ “Settings”(设置)来重新设

 

置色彩。

 

 

显卡是否正确配置?

根据新的显卡驱动程序重新配置色彩。

 

 

连接显示器时,显示找到未知显示器:即插即用 “ (VESA DDC) 显示器)”。

 

 

是否安装了本产品的设备驱动程序?

根据驱动程序安装相关说明安装设备驱动程序。

 

 

参考显卡的 《用户手册》,检查显卡是否支持所有的即插即用

根据驱动程序安装相关说明安装设备驱动程序。

(VESA DDC) 功能。

 

 

 

故障排除

2-2

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Samsung LS24LRZKUV/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源

LS24LRZKUV/EN specifications

The Samsung LS24LRZKUV/EN is a standout offering in the realm of computer monitors, designed to cater to a wide range of users, from professionals to casual gamers. This model combines advanced technology with user-friendly features, making it a versatile choice for various applications.

One of the key features of the LS24LRZKUV/EN is its impressive 24-inch display. With a resolution of 1920 x 1080 pixels, it delivers sharp and vibrant visuals that make everything from document editing to gaming a pleasurable experience. The monitor utilizes Samsung’s advanced VA panel technology, which ensures deeper blacks and excellent contrast ratios. This is especially beneficial for media consumption and professional graphic work, allowing users to appreciate true-to-life colors and rich details.

Another highlight is its refresh rate of 75Hz, which is slightly above the standard 60Hz found in many monitors. This improvement enhances the fluidity of on-screen motion, making it a great choice for gaming and fast-paced video. Coupled with a response time of just 5 milliseconds, the LS24LRZKUV/EN minimizes motion blur, ensuring a smoother visual experience.

In terms of connectivity, the LS24LRZKUV/EN is equipped with multiple ports, including HDMI and VGA inputs, providing flexibility in how you connect your devices. This means users can easily switch between different setups, whether it’s for work or entertainment.

The monitor also incorporates Samsung’s Eye Saver Mode and Flicker-Free technology, designed to reduce eye strain during long hours of use. This makes it particularly suitable for professionals who spend significant time in front of their screens, as it helps mitigate discomfort.

The sleek design of the LS24LRZKUV/EN also deserves mention. Its slim bezels contribute to a modern aesthetic that can fit into any workspace, while the ergonomic stand offers adjustable height settings, tilt, and swivel features. This allows users to customize their viewing experience for maximum comfort.

In summary, the Samsung LS24LRZKUV/EN combines high-quality visuals, advanced technologies, and user-friendly features, making it an ideal choice for a diverse range of users. Whether for intense gaming sessions or professional productivity, this monitor stands out as a reliable and stylish option that enhances your overall computing experience.