Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1920 x 1200 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1920 x 1200 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

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Samsung LS24MYKRBC/EDC, LS24MYKDSC/EDC, LS24MYKDSCA/EN Check List, No images on the screen. I cannot turn on the monitor
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LS24MYKABC/EDC, LS24MYKABC/CI, LS24MYKNSCABEN, LS23MYZABCA/EN, LS24MYKEBQ/ILC specifications

The Samsung LS24MYKDSC/EDC and LS24MYKDSCA/EN are high-performance 24-inch monitors designed to enhance both productivity and visual experience across various tasks, making them ideal for professionals and casual users alike.

One of the standout features of these monitors is their sleek, modern design that seamlessly fits into any workspace. The thin bezels maximize the viewing area, providing a nearly borderless display that enhances the immersive experience when multitasking or engaging with content-rich applications.

In terms of display technology, the LS24MYKDSC/EDC and LS24MYKDSCA/EN utilize Samsung's advanced IPS panel, ensuring wide viewing angles and consistent color accuracy. With a resolution of 1920 x 1080 pixels, users can enjoy crisp, clear visuals whether they're working on spreadsheets, watching movies, or playing games. The monitors also boast a refresh rate of 75Hz, which provides smoother motion rendering, crucial for high-paced gaming or fast-moving video content.

To support long hours of use, the monitors incorporate Eye Saver Mode and Flicker Free technology. Eye Saver Mode reduces blue light emissions, which helps in minimizing eye strain, especially during extended viewing sessions. Meanwhile, Flicker Free technology eliminates screen flickering, promoting comfort even during prolonged use.

Connectivity options are abundant, with HDMI, DisplayPort, and VGA ports available, making it easy for users to connect their devices, whether it be a computer, gaming console, or other peripherals. The monitors also support VESA mounting, allowing for flexible positioning to optimize ergonomics and workspace efficiency.

Energy efficiency is another notable characteristic, with these Samsung monitors designed to consume less power without compromising on performance. This saves users money on electricity bills while also aligning with eco-friendly practices.

In summary, the Samsung LS24MYKDSC/EDC and LS24MYKDSCA/EN monitors are equipped with modern display technology and features that enhance productivity and viewing comfort. Their elegant design, coupled with innovative eye care technologies, makes them a valuable addition to any workspace, catering to a wide range of users from professionals to gamers. These monitors are built to deliver a reliable and enjoyable visual experience for years to come.
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