8Troubleshooting Guide

Screen issue

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (79page).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "9.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product, and if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (79page) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(40page) and Contrast(41page).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to "Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to "Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to "Configuring Tint")

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

8 Troubleshooting Guide 73

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Samsung LS27A850DSSCI, LS27A850DS/XJ, LS27A850DSR/EN, LS27A850DS/EN, LS27A850DSQSCI manual Not Optimum Mode is displayed

LS27A850DSRSCI, LS27A850DS/EN, LS27A850DS/CI, LS27A850DSQSCI, LS27A850DSR/EN specifications

The Samsung LS27A850 series of monitors represents a blend of innovative technology and user-centric design, aimed at delivering an exceptional visual experience for professionals and casual users alike. The models LS27A850DS/XJ, LS27A850DSSCI, LS27A850DSR/EN, LS27A850DSQSCI, and LS27A850DS/CI are known for their high resolution, color accuracy, and ergonomic features.

One of the standout characteristics of the LS27A850 series is its remarkable 4K UHD (3840 x 2160) resolution, providing four times the pixel density of Full HD. This results in incredibly sharp images and allows users to view intricate details that might be lost on lower resolution screens. The monitor's large 27-inch display is perfect for multitasking, enabling users to run multiple applications side by side with ease.

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In terms of connectivity, the LS27A850 series is equipped with a diverse range of ports, including DisplayPort, HDMI, and USB-C, facilitating seamless connections with various devices, such as laptops, desktops, and mobile devices. The USB-C interface also supports data transfer and charging, further enhancing the monitor's versatility.

Ergonomics is a crucial aspect of the LS27A850's design. The monitor boasts an adjustable stand that allows for height, tilt, and swivel adjustments, ensuring that users can achieve their desired viewing angle for maximum comfort during extended use. This feature is particularly beneficial for professionals who spend long hours in front of their screens.

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Overall, the Samsung LS27A850 series demonstrates a commitment to quality and innovation, embodying the best in display technology with its stunning resolution, exceptional color performance, versatile connectivity options, and user-friendly ergonomics. Whether for professional applications or personal use, these monitors deliver a superior visual experience that stands out in today's competitive market.