9 故障排除指南

9.1Samsung 客户服务中心联系之前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

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2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 10.3标准信号模式表”),非最佳模式消息会短暂显示。

9.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查产品与 PC 之间缆线的连接情况,确保连接

 

 

是安全的。(请参阅 3.3连接及使用 PC

 

 

 

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线 (请参阅 3.3连接

 

 

及使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

3.3连接及使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

"非最佳模式”。

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第 73 页)更改最高

 

 

分辨率和频率以满足产品性能。

 

 

 

9 故障排除指南 68

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Samsung LS27A950DS/EN, LS27A950DSL/EN manual 与 Samsung 客户服务中心联系之前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS27A950DS/EN, LS27A950DSL/EN specifications

The Samsung LS27A950DSL/EN and LS27A950DS/EN are premium 27-inch 4K monitors designed for professionals and enthusiasts who demand exceptional performance and quality. With a native resolution of 3840 x 2160 pixels, these monitors deliver stunning clarity and detail, making them ideal for tasks such as graphic design, video editing, and gaming.

One of the standout features of these monitors is their Quantum Dot technology, which produces vibrant and true-to-life colors. This technology enables a wider color gamut, resulting in better color accuracy and depth. The LS27A950 series provides 99% sRGB coverage, ensuring that professional creatives can rely on the monitor for accurate color representation.

The design of these monitors is equally impressive, featuring an ultra-slim profile and a minimalistic aesthetic. The bezels are incredibly thin, allowing for an immersive viewing experience, especially when multiple monitors are used in tandem for a larger workspace. The ergonomic stand offers height, tilt, and pivot adjustments, providing comfort and convenience for prolonged usage.

In terms of connectivity, the LS27A950 monitors are equipped with a wide range of options, including USB-C, HDMI, and DisplayPort. The USB-C port supports power delivery, allowing users to charge their laptops while simultaneously using the monitor. This feature is particularly useful for modern workers who rely on portable devices and need to minimize clutter on their desks.

For gamers, the LS27A950 monitors support a 144Hz refresh rate and adaptive sync technology, such as FreeSync, ensuring smooth and tear-free gameplay. This combination of high refresh rates and low response times makes it an excellent choice for competitive gaming, enhancing the overall experience.

Additionally, both models incorporate Flicker Free technology and an Eye Saver mode, which help to reduce eye strain during long sessions of work or play. These features make the LS27A950 series not only a visually stunning option but also a practical choice for users' health and comfort.

Overall, the Samsung LS27A950DSL/EN and LS27A950DS/EN monitors represent a fusion of cutting-edge technology, elegant design, and versatile functionality, catering to a diverse range of users who seek top-tier performance in a stylish package.