Samsung LS24B370HS/EN, LS27B370HS/EN, LS22B370BS/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源

Models: LS27B370HS/EN LS24B370HS/EN LS22B370BS/EN

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5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 <检测信号线> 消息?

(使用D-sub电缆连接)

 

检查 PC 与本产品之间的缆线连接。

 

(使用 DVI 缆线连接)

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 [

] 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了<非最佳模式>的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

1. 当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

2. 如果 <检测信号线> 状况持续超过五分钟,将激活省电功

 

能。

 

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

使用 [HDMI] [HDMI-DVI] 缆线连接显示器与 PC 时,屏幕顶

屏幕中的空白区域并非显示器产生的。

部和底部出现空白区域。

该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI DVI

 

选项中调节屏幕大小,即可解决该问题。

 

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动

 

程序更新至最新版本。

 

(有关调节屏幕设置的详细信息,请咨询显卡或计算机制造商。

 

)

 

 

 

 

图像太亮或太暗。

调整 <亮度> <对比度>

(请参阅 <亮度> <对比度>

显示亮度会根据 <灵动视角> 模式设置的不同而有所不同。

如果 <灵巧模式> 设置为 <动态对比度>,则显示亮度会根据输入信号的不同而有所不同。

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 OSD 调整锁定 功能是否被设置为 “Off”(关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

故障排除

5-2

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Samsung LS24B370HS/EN, LS27B370HS/EN, LS22B370BS/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源

LS27B370HS/EN, LS24B370HS/EN, LS22B370BS/EN specifications

The Samsung LS24B370HS/EN, LS19B370BS/CI, LS24B370HS/KZ, LS20B370BS/CI, and LS19B370NS/CI are a collection of monitors designed to cater to a diverse range of user needs, from office tasks to entertainment. These monitors combine sleek design with impressive technology, making them suitable for both personal and professional use.

One of the defining features of these models is their high-quality display. The LS24B370HS/EN and LS24B370HS/KZ, both with a 24-inch screen, offer a Full HD resolution of 1920x1080, delivering sharp and vibrant images. The LS19B370BS/CI and LS19B370NS/CI, with their 19-inch displays, also provide a clear visual experience, making them ideal for smaller workspaces or for secondary displays.

These monitors come equipped with Samsung's advanced Panel Technology, which ensures consistent color reproduction and wide viewing angles. Users can enjoy crisp visuals from off-angles, enhancing the experience whether for collaborative work or casual media consumption. The contrast ratio, typically around 1000:1, further enriches the depth of the images, making blacks deeper and colors more dynamic.

Another prominent feature is the Eye Saver Mode and Flicker Free technology, designed to reduce eye strain during prolonged usage. Such features are especially beneficial for users who spend long hours in front of their screens, ensuring comfort without compromising performance.

Connectivity options are abundant as well, with the monitors continuing Samsung's commitment to user convenience. They typically include HDMI and VGA ports, enabling easy connections to various devices such as laptops, PCs, and gaming consoles. This versatility ensures a seamless integration into any setup.

Samsung's commitment to energy efficiency is also noteworthy in these models. With an Energy Star certification, users can enjoy reduced power consumption, contributing to lower utility bills while being environmentally responsible.

In summary, the Samsung LS24B370HS/EN, LS19B370BS/CI, LS24B370HS/KZ, LS20B370BS/CI, and LS19B370NS/CI monitors exemplify the perfect blend of style, performance, and comfort. They cater to a wide range of applications, making them a smart choice for anyone looking to enhance their display experience. With features designed to protect users’ eyesight, combined with vibrant visuals, these monitors stand out in the competitive market and continue to fulfill diverse user demands.