9 故障排除指南

9.1联系三星客服中心前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自 诊断测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 10.4预置计时模式”),非最佳模式消息会短暂显示。

9.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查本产品和 PC 之间是否已正确连接缆线,且

 

 

连接器已稳固锁定到位。(请参阅 2.3连接并

 

 

使用 PC

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法开启。

 

检查是否已正确连接电源线。(请参阅 2.3

 

 

接并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

2.3连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

屏幕上显示非最佳模式

 

如果来自显卡的信号超过本产品的最高分辨率或

 

 

频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第83页)更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

9 故障排除指南 75

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Samsung LS24C45UDW/EN, LS27C45UDS/EN manual 故障排除指南, 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS24C45UDW/EN, LS27C45UDS/EN specifications

The Samsung LS27C45UDS/EN and LS24C45UDW/EN are part of Samsung's innovative lineup of monitors designed to enhance productivity and provide exceptional viewing experiences for both casual users and professionals. With their impressive specifications and cutting-edge technologies, these monitors cater to a wide range of needs, including gaming, graphic design, and general computing.

One of the key features of these monitors is their stunning display quality. The LS27C45UDS/EN offers a 27-inch screen size, while the LS24C45UDW/EN features a slightly smaller 24-inch display. Both models utilize a high-resolution panel that delivers vibrant colors and sharp details, making them ideal for tasks that require precision, such as photo editing or video production. The vivid color reproduction is achieved through advanced technology, ensuring that images maintain their integrity whether viewed from a distance or up close.

Another notable characteristic is the monitors' ergonomic design. Samsung has designed these models with user comfort in mind, featuring adjustable stands that allow users to customize the height, tilt, and swivel of the screen. This flexibility helps reduce neck and eye strain during extended periods of use, making it easier to focus on tasks without discomfort.

In terms of connectivity, the LS27C45UDS/EN and LS24C45UDW/EN offer multiple ports, including HDMI and DisplayPort, ensuring compatibility with a variety of devices. This versatility allows users to switch between different systems, whether it be a laptop, desktop, or gaming console, without hassle.

The monitors also incorporate various technologies aimed at enhancing the viewing experience. One such feature is Flicker-Free technology, which reduces screen flickering that can lead to eye fatigue during prolonged use. Additionally, the Blue Light Filter allows users to minimize harmful blue light emission, providing a more comfortable viewing experience, especially in low-light conditions.

Furthermore, Samsung's Magic Upscale technology enhances lower resolution content, bringing it closer to high-definition quality. This feature is particularly useful for gamers looking to maximize their immersive experience without sacrificing details.

In summary, the Samsung LS27C45UDS/EN and LS24C45UDW/EN deliver impressive performance and exceptional visual quality in an ergonomically designed package. With their advanced technologies and user-friendly features, these monitors are well-suited for anyone seeking to enhance their computing experience, making them a worthwhile investment for both home and office environments.